Retail Trainer (225-829)

As a Retail Trainer, you will play a crucial role in shaping the skills and capabilities of our retail staff by developing and delivering comprehensive training programs. Your primary focus will be to ensure that all team members possess the knowledge and skills to provide an exceptional shopping experience to our customers. You will work collaboratively with management to identify training needs and customize learning experiences that empower our team to excel in their roles. Your passion for teaching and your deep understanding of the retail industry will be pivotal in driving both individual and organizational success. This position requires a dynamic individual who is adept at engaging an audience and can effectively blend traditional and innovative training methods to foster a culture of continuous learning and development.

Responsibilities

• Develop and implement training programs aligning with company objectives and retail standards.
• Conduct engaging and interactive training sessions for retail team members and leaders.
• Assess training needs through surveys, performance evaluations, and consultation with managers.
• Create training materials, such as manuals, video tutorials, and quick reference guides.
• Track and evaluate the effectiveness of training programs through feedback and assessments.
• Stay abreast of the latest industry trends and retail training techniques to ensure relevancy.
• Cooperate with store managers to identify skill gaps and develop appropriate training interventions.
• Provide coaching and constructive feedback to team members post-training sessions.
• Coordinate logistics for training sessions, including venue setup and multimedia equipment.
• Maintain an organized record of training activities, attendance, and outcomes for reference.
• Support career development initiatives by advising on advancement and educational opportunities.
• Utilize technology to deliver remote training and support multi-location retail teams effectively.

Requirements

• Bachelor's degree in Human Resources, Education, or a related field required.
• Minimum of 3 years of experience in retail or a customer-facing environment preferred.
• Proven experience in designing and delivering engaging training programs is essential.
• Strong communication and presentation skills with a knack for motivating others.
• Ability to translate complex concepts into simple, approachable training materials.
• Proficiency in using various digital training tools and platforms is required.
• Exceptional organizational skills and attention to detail in tracking training processes.