Retail Sales Executive (225-830)

A Retail Sales Executive is a dynamic and customer-focused professional who plays a pivotal role in driving sales in a retail setting. The position involves engaging with customers to promote and sell products, providing excellent customer service, and ensuring that sales targets are met or exceeded. Individuals in this role should possess strong communication and problem-solving skills to effectively identify customer needs and offer solutions that enhance customer satisfaction. A successful Retail Sales Executive must be adept at building and maintaining customer relationships, understanding product lines, and keeping up with market trends to provide the best advice to customers. The role may involve working on different retail floors, dealing with a diverse array of clientele, and adapting to various sales challenges that contribute to the overall success of the retail establishment.

Responsibilities

• Engage with customers to provide a welcoming and informative retail experience.
• Identify customer needs and recommend appropriate products to enhance satisfaction.
• Achieve individual sales targets and contribute to store sales objectives.
• Maintain in-depth product knowledge to effectively communicate features and benefits.
• Process transactions accurately using the store’s point of sale system.
• Build and maintain strong customer relationships to drive repeat business.
• Ensure the store is clean, organized, and well-stocked with merchandise.
• Assist in setting up promotional displays to attract customer interest.
• Provide feedback to management on customer preferences and buying trends.
• Coordinate with the inventory team to monitor stock levels and replenishment.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Stay updated with current sales techniques and consumer market trends.

Requirements

• High school diploma or equivalent; degree in Business is a plus.
• Previous experience in retail sales or a similar customer service role.
• Strong communication and interpersonal skills for effective customer interaction.
• Proven ability to achieve sales targets and contribute to team goals.
• Excellent organizational skills with attention to detail in handling products.
• Ability to work flexible hours, including weekends and holidays as required.
• Proficiency in using point of sale software and retail management systems.
• Demonstrated problem-solving skills and the ability to handle difficult customers.