Retail Sales Executive (225-618)

The Retail Sales Executive is a pivotal role in driving sales and ensuring high levels of customer satisfaction within a retail environment. This position requires a highly motivated and enthusiastic individual dedicated to achieving and exceeding sales targets. The Retail Sales Executive will be responsible for promoting and selling the company’s products, engaging with customers, and providing guidance to enhance their shopping experience. The ideal candidate must exhibit excellent interpersonal skills and possess a comprehensive understanding of current market trends. This role not only involves actively seeking out new sales opportunities but also building lasting customer relationships and handling customer complaints with professionalism and efficiency.

Responsibilities

• Identify and engage with potential customers to present product offerings effectively.
• Demonstrate and explain the full functionality and benefit of products to clients.
• Develop and maintain strong relationships with new and existing customers.
• Maintain an updated understanding of industry trends, products, and competitors.
• Achieve and surpass monthly, quarterly, and annual sales targets set by management.
• Assist customers in making informed purchasing decisions based on their needs.
• Handle customer inquiries and resolve complaints in a timely manner.
• Prepare and deliver appropriate presentations on products and services when necessary.
• Regularly update sales records and manage documentation as required.
• Coordinate sales efforts with team members and other departments to maximize results.
• Participate in promotional activities and events to enhance company visibility.
• Ensure the store's layout is neat, organized, and stocked with sufficient product inventory.

Requirements

• Proven experience in sales or a related field, specifically in a retail setting.
• Excellent communication, negotiation, and interpersonal skills required.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong understanding of retail sales principles, customer service practices, and standards.
• Proficiency in using CRM software and Microsoft Office Suite preferred.
• Possess a friendly, outgoing personality, and be confident in engaging with customers.
• High school diploma or equivalent; further education in sales or marketing is a plus.
• Proven ability to meet or exceed sales quotas and performance targets.