Receptionist (225-708)

We are seeking a professional and friendly Receptionist to join our dynamic team at our busy office. As the first point of contact for our clients and visitors, you will have a pivotal role in managing the reception area and ensuring a smooth, welcoming experience for everyone. Your excellent communication and organizational skills will be vital in efficiently handling calls, managing appointments, and performing a variety of administrative tasks. You should be adept at creating a warm and engaging environment while maintaining professionalism at all times. This position requires someone with a keen eye for detail, the ability to juggle multiple tasks at once, and a proactive attitude toward problem-solving. If you have a passion for customer service and excel in cultivating positive interactions, we would love to hear from you.

Responsibilities

• Greet and welcome guests promptly upon their arrival at the office.
• Direct visitors to the appropriate person and office or meeting room.
• Answer, screen, and forward incoming phone calls with efficiency and clarity.
• Provide accurate information both in-person and via phone or email.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Receive, sort, and distribute daily mail and deliveries accurately.
• Manage and schedule appointments, and maintain an updated visitor’s log.
• Coordinate office security by controlling access via the reception desk.
• Assist in preparation and logistical arrangements for company meetings and events.
• Perform administrative support tasks, such as documentation and filing efficiently.
• Handle special administrative projects as assigned by management promptly.
• Assist colleagues with various administrative tasks as needed in a collaborative manner.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency with Microsoft Office Suite and basic computer literacy skills.
• Strong organizational skills with the ability to multi-task effectively.
• Excellent verbal and written communication skills are essential for this role.
• A customer-service oriented professional with strong interpersonal abilities.
• High school diploma; additional certifications in Office Management are a plus.
• Ability to be resourceful when issues arise and think critically to solve them.