Job Description

Program Manager - eKYC (Banking Domain, UAE & GCC)

We are seeking a highly experienced Program Manager with proven expertise in eKYC programmes within the banking sector, specifically in the UAE. The ideal candidate will have a strong track record of leading large-scale regulatory and compliance-driven initiatives and direct experience working with the UAE Central Bank.

Key Responsibilities

  • Lead and manage end-to-end eKYC program delivery, covering multiple projects and workstreams.
  • Ensure alignment with UAE Central Bank regulatory requirements and regional compliance standards.
  • Oversee project managers and coordinate cross-functional teams across Business, IT, Compliance, and Operations.
  • Develop and govern program plans, budgets, risk frameworks, and resource allocation.
  • Build strong relationships with senior stakeholders across UAE and GCC banks.
  • Provide subject matter expertise in KYC/eKYC processes, regulatory frameworks, and system implementations.
  • Present program updates and executive reports to senior leadership and regulators.
  • Ensure programs adhere to banking policies, compliance mandates, and governance standards.

Key Requirements

  • Experience: 12+ years in Program/Project Management, with at least 5+ years delivering banking transformation programs.
  • Regulatory Expertise: Direct experience working with the UAE Central Bank on compliance and eKYC-related programmes.
  • Domain: Banking / Financial Services with emphasis on Digital Banking and Compliance.
  • Regional Experience: Proven track record delivering large programmes across the UAE & GCC.
  • Education: Bachelors/Masters degree in Finance, Business Administration, IT, or related field.
  • Skills:
    • Exceptional stakeholder engagement, especially with regulators and C-level leadership.
    • Strong leadership, capable of managing multiple project managers and large cross-functional teams.
    • Proficiency in Agile/Waterfall delivery methodologies.
    • Strong financial acumen for budgeting, vendor management, and contract negotiations.
Preferred Qualifications

  • PgMP, PMP, or Prince2 Practitioner certification.
  • Experience with digital banking platforms, fintech solutions, and KYC/KYB systems.
  • Exposure to regulatory compliance programmes in GCC banks


Job Details

Role Level: Director Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.gsstechgroup.com/ Job Function: Others
Company Industry/
Sector:
IT Services and IT Consulting

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