Program Delivery Manager - Technology Engineering And Operations

Location: Dubai, United Arab Emirates

Department: Technology, Engineering, and Operations

Reports To:  Solutions Director / Programme Delivery Lead

Employment Type:  Full-Time, 12-Month Contract

Experience Level: Senior (15+ years)

Role Summary

We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale, complex infrastructure program. This role demands strategic leadership, deep technical expertise, and a proven track record in managing multi-million-dollar programs involving cloud-native and hybrid infrastructure solutions.

Key Responsibilities

• Program Leadership: Lead end-to-end delivery of a major IT infrastructure program, ensuring alignment with business goals, timelines, budgets, and quality standards.
• Stakeholder Management: Engage and influence senior stakeholders across business units, vendors, and technology teams to ensure program success.
• Governance & Reporting: Establish and maintain robust program governance structures, including steering committees, risk management frameworks, executive reporting, and ensuring compliance with enterprise standards and regulatory requirements.
• Team Management: Lead cross-functional teams (internal and external), ensuring alignment across engineering, operations, and delivery partners.
• Budget & Resource Management: Own program budgets, forecasts, and resource planning, ensuring optimal allocation and cost control.
• Risk & Issue Management: Proactively identify, assess, and mitigate risks and issues that could impact program delivery.
• Change Management: Drive organizational change associated with infrastructure transformation, including communication, training, and adoption strategies.
  
  

• Minimum 15 years of experience in IT program delivery, with at least 10 years focused on infrastructure programs.
• Proven success delivering multi-million-dollar, enterprise-scale programs (e.g., cloud migrations, Oracle platforms, network upgrades).
• Deep technical knowledge across multiple domains including Cloud platforms (Azure, AWS, Oracle), networking, storage, virtualization, security, and DevOps.
• Strong command of delivery methodologies: MSP, PRINCE2, PMI, Agile (SAFe), and hybrid models.
• Experience with tools such as JIRA, Confluence, ServiceNow, Tableau, and Microsoft Project.
• Exceptional leadership, communication, and stakeholder engagement skills.
• Bachelors degree in Computer Science, Engineering, or related field (Master’s preferred).
• Relevant certifications (e.g., PMP, ITIL, Agile, TOGAF) are highly desirable.
• Strategic thinker with a hands-on approach to problem-solving.
• Ability to operate in high-pressure environments and manage competing priorities.
• Experience working in regulated industries (e.g., healthcare, finance, government).
• Familiarity with global delivery models and managing distributed global teams.
  
  

• Competitive salary and performance-based incentives
• Flexible working arrangements
• Global exposure and leadership opportunities
• Professional development and certification support
• Opportunity to lead transformative programs in a dynamic enterprise environment