Operations Manager - Toys Store (225-625)

As an Operations Manager for a Toys Store, you will play a pivotal role in overseeing the daily operations and ensuring the smooth functioning of the store. You will be responsible for managing staff, optimizing resources, and maintaining high standards of customer service. Your leadership will influence strategic decisions that drive sales, enhance customer satisfaction, and maintain inventory accuracy. You will also be responsible for crafting systems to improve efficiency, managing budgets, and coordinating with various departments to align operational capabilities with business strategies. This position requires a keen attention to detail, an understanding of retail dynamics, and an ability to multitask in a fast-paced environment. Your passion for toys and retail, combined with your operational expertise, will make you an essential part of the team.

Responsibilities

• Oversee daily operations ensuring the store runs smoothly and efficiently.
• Manage, train, and develop store staff to optimize team performance.
• Implement and monitor operational policies to improve store efficiencies.
• Coordinate with suppliers to ensure timely restocking of store inventory.
• Analyze sales data to identify trends and improve overall store performance.
• Ensure compliance with health and safety regulations at all times.
• Develop and manage store budgets to maintain financial health and profitability.
• Drive sales initiatives that align with business objectives and customer demands.
• Address customer inquiries and resolve issues to maintain customer satisfaction.
• Collaborate with the marketing team to implement promotional activities.
• Evaluate operational processes and recommend improvements for efficiency gains.
• Lead initiatives for store merchandising and visual standards to attract customers.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Proven experience as an Operations Manager in a retail or similar environment.
• Strong leadership and communication skills to manage a diverse team effectively.
• Solid understanding of retail operations, inventory management, and sales strategies.
• Demonstrated ability to analyze data and implement effective operational strategies.
• Excellent problem-solving skills with a focus on customer service and satisfaction.
• Ability to work under pressure and manage multiple tasks simultaneously.