NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, it has provided high quality, personalised, and compassionate care to its patients and is proud to have earned the trust of millions of people in the UAE and around the world.
NMC’s network is made up of 85 medical facilities, including JCI-accredited multi-specialty hospitals, medical centres, community clinics, day surgery centres, fertility clinics, home health services, and long-term care facilities. It employs over 12,000 people and serves over 5.5 million patients every year.
Job Summary:
Assist the Laboratory Manager in the coordination of laboratory activities. Provide accurate, timely and cost effective testing of patient samples to aid in the diagnosis and treatment of disease in compliance and harmony with the quality management system. The Lab Technician has supervisory responsibility, limited to his / her work department
Medical technologist may be rotated through the various laboratory departments in order to keep himself / herself familiarized with those laboratory procedures which may be ordered on an emergency basis when working shifts.
Key Responsibilities:
LAB PROCEDURES:
Performs and interprets microbiology procedures for the Clinical Laboratory Department in accordance with established hospital policies and procedures and applicable regulatory guidelines.
Isolates and makes cultures of significant bacteria or other micro-organisms in prescribed or standard inhibitory media and controlling factors, such as moisture, aeration, temperature and nutrition.
Identifies micro-organisms via microscopic examination of physiological, morphological and cultural characteristics. Responsible for conducting tests to determine susceptibility of pathogenic microorganisms to sulfa drugs, penicillin and other antibiotics.
Prepares and interprets gram stains, acid fast stains, preparations of fungus an parasitology.
Responsible for preparing culture media reagents and stains for various procedures. Responsible for observing material derived from cultures and identifying the type of bacterial colonies found.
DOCUMENTATION:
Responsible for accurately completing records and reports and other statistical information for master files or databases.
Follows laboratory policy for data retrieval, record keeping, specimen, and identification, requisition, reporting, charting, and billing procedures. Updates Records and Documents on a daily basis
COMMUNICATION/TEAMWORK:
Maintains positive working relationship with the medical staff and hospital personnel.
Uses positive interpersonal skills to educate/support lab customers and promote success of team members. Uses clear and concise verbal and written communication with staff and the public.
Acts independently on supervisor’s direction and accepts responsibility of the adopted policy and procedures of the hospital and the laboratory.
Shares call duty and works different shifts as required.
Immediately notifies the patient care unit or physician of any critical test results, within 15 mins of the result generation. Interacts professionally with all department members, physicians’ staff, administration and the Director of Clinical Laboratory and Pathology.
QUALITY CONTROL/QUALITY IMPROVEMENT:
To perform and follow quality assurance programmes for various laboratory sub departments. Participates in QC/QI for area of specialty and Lab indicators.
Does not report patient results unless quality control data are within accepted parameters.
Recognizes out of control values, takes corrective action, and notifies others of changes.
SAFETY AND EDUCATION: Complies with laboratory safety procedures. Possesses adequate knowledge of instrumentation, theory, and application of new and existing tests. Completes education necessary to maintain licensure or certification for the job. Uses and maintains all laboratory equipment correctly.
PROBLEM SOLVING/CRITICAL THINKING:
Assumes responsibility to resolve problems.
Performs required preventative maintenance procedures in laboratory instrumentation.
Investigates and resolves technical problems, consults supervisor if resolution involves policy or procedure modification. Identifies real or potential situations or equipment failure, attempts to resolve within area of specialty or knowledge and refers complex issues to appropriate source.
Education, Qualifications & Experience:
Associate Degree in Medical Laboratory Technology
At least two (2) years of Medical Laboratory experience.
Currently licensed in country of origin and with DHA license to practice in Dubai UAE.
Fluent in spoken & written English, Arabic language is desirable, but not essential.
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