Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.
Consult with clients on integrating Mechanical integrity programs and strategies including Risk Based Inspection (RBI), Inspection Management, and Thickness Monitoring for fixed equipment, using the GE Vernova Asset Performance Management system.
Assist with installation, configuration, setup and training of GE Vernovas APM solutions.
Consult with GE’s clients on implementing Mechanical Integrity initiatives using industry-proven methodologies, and in developing effective inspection
strategies.
Job Description
Roles and Responsibilities
Assist clients in setting the vision, direction and strategies for their Mechanical Integrity program.
Satisfy customer’s maintenance and inspection planning requirements by applying practical knowledge of how to implement Inspection Plans, Maintenance Items, and Task Lists.
Provide effective facilitation for all areas of Mechanical Integrity and APM Health program implementation.
Assist in implementation and training of GE Vernovas APM software solution.
Develop technical and functional specifications for implementing the GE Vernova Mechanical Integrity APM solution in accordance with customer requirements.
Conduct classroom and workshop training of the GE Vernovas APM Mechanical Integrity software solution.
Work directly with customers to help them leverage the latest software technology, data science, machine learning, and industry best practices to transform their industrial processes.
Responsible for the successful implementation of APM Classic work processes and products in the customer sites.
Train the client on the APM Integrity and APM Health work process, software implementation of the work process and the application of the work process.
Work to develop relationships with client team members and leverage these relationships to help the client achieve success.
Drive change orders and account expansion by working with the project and commercial and presales teams
Help commercial team with scoping at the ITO stage to balance customer needs and GE Vernova solution capabilities
Required Qualifications
Minimum 10 years’ experience in facilitating Mechanical Integrity, inspection, and RBI implementation projects in conjunction with client Subject Matter Experts.
A strong background of corrosion engineering and familiarity with corrosion mechanisms with strong knowledge in API 571/NACE codes
Minimum of 10 years fixed equipment engineering and plant maintenance experience in at least one of the petroleum, petrochemical, utilities, or other manufacturing industries.
Must be able to demonstrate thorough knowledge of Risk Based Inspection methodology (API 580/581)
Certified in API 580, 510, 570 & 653.
Experience with production processes in the refining, petrochemical, chemical and process industries and is confident to venture into other processes which candidate does not necessarily have direct experience.
Good understanding of the American Petrochemical Institute and other industry Inspection Codes and regional jurisdictional codes. Preferably, some knowledge of other international inspection and compliance codes/jurisdictional codes
Inspection Planning development and project management experience
Experience in developing and conducting training in software systems
Experience in conducting workshops on RBI implementation with internal/external clients
Bachelor’s degree in engineering or related field
Mechanical Integrity / APM Foundation software experience with GE APM / Meridium
This role requires travelling globally, you will be required to travel approximately 50%.
Desired Characteristics
Technical Expertise
Knowledge of PCMS, E2G, RBMI, Capstone, DNV Orbit, Shell RRM is a plus
Leadership
Helps team members understand their contributions in support of the broader direction.
Serves as a mentor and functional expert to newer team members in support of business goals and objectives and product development roadmap
Proactively engages across multiple departments, GE businesses and customers as needed to manage conflict and establish clarity, vision, and mutual trust to achieve a business goal.
Adjusts information (e.g., level of complexity) and story to align with audience.
Strong track record of working in cross-functional teams.
Ensures balanced perspective on customer/function needs vs business goals. Provides transparency into problem solving approach and options. Demonstrates ability to determine fair and reasonable outcomes with shared tradeoffs.
Possesses the initiative to cross boundaries and find solutions outside of the immediate group.
Demonstrates ability to define requirements and collaborate on solutions, leveraging personal domain expertise and network of experts. Communication style encourages effective interaction with customers and cross-functional teams. Leverages knowledge of product capability to mitigate risk and drive desired outcome.
Personal Attributes
Engages with product related problems and questions in a disciplined and rigorous manner.
Persists on completion of endeavors, especially in the face of overwhelming odds and setbacks.
Pushes self for individual results and others through team spirit.
Increases client engagement to further drive the pace and focus required to achieve business priorities and uncover desired outcomes for both the customer and GE; utilizes business acumen and domain experience to advise the customer on critical success factors for the initiative at hand; continuously influences the customer to think ahead on what is needed to acquire, deploy, and utilize the solution
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