Manager - Marketplace (225-923)

The Manager - Marketplace will be responsible for leading the strategic and operational activities of our marketplace platform. This role requires a dynamic leader with a vision to optimize user experience, drive business growth, and enhance brand presence across the marketplace. The ideal candidate will have a strong track record in managing online marketplaces, with the ability to analyze data to make informed decisions, oversee a diverse team, and work cross-functionally with various departments. Critical problem-solving skills, a deep understanding of e-commerce trends, and the ability to manage multiple projects simultaneously are essential. Your goal will be to ensure our marketplace is operating at its highest potential, delivering value for users and stakeholders alike.

Responsibilities

• Develop and execute strategic plans to enhance marketplace performance and growth.
• Lead a team responsible for managing marketplace operations and user engagement.
• Analyze marketplace metrics and KPIs to make data-driven decisions.
• Collaborate with marketing, sales, and IT teams to improve online presence.
• Oversee the implementation of new features and functionalities on the platform.
• Ensure compliance with industry regulations and company policies.
• Create and maintain relationships with key partners and vendors.
• Monitor competitor activities and develop strategies to ensure competitiveness.
• Resolve operational issues quickly and effectively to maximize user satisfaction.
• Implement processes for continuous improvement and innovation in marketplace operations.
• Prepare reports and present insights and recommendations to senior management.
• Establish performance objectives and provide regular feedback and coaching to team members.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in managing marketplace operations or similar roles.
• Proven track record of driving business growth and achieving sales targets.
• Excellent analytical skills with the ability to interpret complex data sets.
• Strong leadership skills with experience in managing cross-functional teams.
• Excellent communication and interpersonal skills with the ability to influence others.
• Proficiency in using marketplace management and analytics tools.
• Understanding of e-commerce trends and consumer behavior analytics.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Experience with project management and knowledge of agile methodologies is a plus.