Luxury Sales Associate (225-1005)

As a Luxury Sales Associate, you will become a representative of elegance and sophistication, offering clients an unparalleled shopping experience. You will work with high-end products that demand a deep appreciation for quality and luxury. Your role is pivotal in building and maintaining relationships with discerning clients who expect a high degree of personalized service. You will be responsible for understanding each client's individual needs and preferences, ensuring that they receive exceptional service from the moment they enter the store until they leave. Your passion for luxury brands, coupled with your extensive knowledge of the products, will be instrumental in creating an unforgettable experience for each client, ultimately driving sales and enhancing the brand's reputation.

Responsibilities

• Provide exceptional customer service, creating a unique and memorable shopping experience.
• Possess extensive knowledge of available luxury products and their features.
• Understand and anticipate client needs to offer relevant product recommendations.
• Build long-term relationships with clients through consistent and personalized interactions.
• Maintain an immaculate presentation of the sales floor adhering to brand standards.
• Achieve or exceed personal sales targets and contribute to team sales goals.
• Accurately process sales transactions and handle cash or credit payments.
• Stay up-to-date with current fashion trends and market developments.
• Handle client complaints or grievances with professionalism and poise.
• Participate in training sessions and team meetings to improve performance.
• Assist in inventory management, including stock checks and replenishment.
• Contribute to data collection on client preferences and purchase history.

Requirements

• Proven experience in luxury retail or high-end sales environment.
• Strong understanding and appreciation of luxury brands and their clientele.
• Exceptional communication and interpersonal skills with diverse clients.
• Ability to multitask and manage time efficiently under pressure.
• Professional appearance and demeanor consistent with luxury standards.
• Proficiency in using retail POS systems and handling transactions.
• Fluency in multiple languages is a plus, enhancing client communication.