IT Presales Engineer (ELV ) (225-818)

An IT Presales Engineer specializing in Extra-Low Voltage (ELV) systems plays a crucial role in bridging the gap between the sales and technical teams. This professional is responsible for understanding client needs, preparing proposals, and ensuring that the technical solutions align with client requirements and organizational capabilities. The role involves engaging with potential clients, providing detailed presentations, and drafting technical documents that outline proposed solutions. The ideal candidate is adept at comprehending technical specifications and translating them into practical implementation strategies that can be easily understood by clients. The IT Presales Engineer must also stay abreast of the latest industry trends, continually updating their knowledge to offer the best possible advice and solutions to clients.

Responsibilities

• Develop and present technical presentations that explain products and services to customers.
• Collaborate with the sales team to understand customer requirements and provide sales support.
• Prepare and deliver detailed technical proposals to clients highlighting solutions and services.
• Identify and provide innovative solutions to meet the needs of potential clients.
• Maintain strong customer relationships through regular follow-ups and communication.
• Support customer sites with testing, installation, and troubleshooting complex issues.
• Assist in the preparation of cost estimates and technical specifications for services.
• Ensure the proposed solution complies with all relevant industry standards and regulations.
• Conduct product training sessions to educate clients and partners on equipment functionalities.
• Manage and respond to Requests for Proposals (RFPs) within the stipulated time frame.
• Keep abreast of industry developments to provide accurate information to clients.
• Contribute to achieving sales targets and business development objectives.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in a presales engineer role within the IT industry.
• In-depth knowledge of Extra-Low Voltage systems and their applications.
• Excellent communication skills, both verbal and written, for client interaction.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work effectively both independently and as part of a team.
• Effective time management skills with the ability to manage multiple tasks and deadlines.