Head - City Resilience

Responsible for defining, implementing, and overseeing the city-wide resilience strategy for Expo City Dubai Authority (ECDA) and its subsidiaries. This role ensures systemic risks are proactively identified and managed, critical operations are protected through robust continuity planning, and cross-sector initiatives are aligned under a unified resilience framework. The Head of Resilience acts as the principal architect of resilience across the organization, driving integration, collaboration, and innovation. The role requires a strategic thinker with a strong grasp of urban systems, risk governance, and the ability to navigate complexity with innovation and foresight.

The main responsibilities for this role include

:Strategic Responsibilities

• :Serve as the strategic integrator for the city-wide resilience agenda, providing advisory support to departments leading related resilience initiatives. Ensure their plans, investments, and controls align with the overarching strategy and contribute to collective resilience outcomes
• .Define, develop and maintain the overarching City Resilience Strategy, establishing a unified vision that embeds resilience across ECDA’s planning operations, and long-term objectives. Ensure the strategy is future-focused, actionable, and aligned with organizational values, regulatory obligations and evolving risk landscapes. Ensuring strategy is effectively covering for Expo City Dubai Authority (ECDA) and its subsidiaries, including any other company that may be established under the Authority
• .Establish and implement an integrated Resilience Target Operating Model (TOM) covering the following components – governance and controls, organizational design and people, processes, data and technology and reporting
• .Lead the development and institutionalization of resilience-related policies, frameworks, and procedures, ensuring they meet international best practices and are adaptable to emerging risks and operational needs
• .Develop and operationalize a standardized risk assessment framework that promotes consistency in risk scoring, evaluation, and treatment planning across departments. Where applicable, convert risk insights into measurable financial or operational exposure to support data-driven decision-making, insurance optimization, and investment in resilience measures
• .Define, establish and maintain the Risk Appetite and Risk Tolerance Limits taking into consideration both internal and external factors

.

Operational Responsibiliti

• es:Develop, enhance and maintain a Business Continuity Framework to recover mission critical activities in the event of a cri
• sisLead the development and continuous improvement of crisis management procedures, ensuring alignment with organization and departmental objecti
• vesEstablish a network of Resilience Champions across organizational units and subsidiaries to support the implementation of localized mitigation strategies and promote a culture of proactive risk manageme
• nt.Lead comprehensive risk assessments by integrating both quantitative and qualitative methodologies to evaluate the citys exposure to a wide range of risks. This includes deploying techniques such as scenario modelling, simulation exercises, and probabilistic analysis (e.g., Monte Carlo simulations or stress testi
• ng)Maintain and govern the city-wide Risk Register, ensuring risks are regularly reviewed, escalated, and mitigat
• ed.Create and maintain role-specific checklists for bronze, silver, and gold members within the crisis command hierarchy to ensure clarity and readiness during inciden
• ts.Lead simulation exercises and crisis response drills, validating escalation procedures and enhancing organizational preparedne
• ss.Maintain a centralized repository of all resilience-related Terms of Reference (ToR), policies, frameworks, and procedures, ensuring accessibility, version control, and alignment with organizational standar

ds.Insuran

• ce:Based on annual risk assessment exercises, develop insurance annual insurance strategies, budgets and market engagement strategies to underwrite appropriate insurance policies within risk limi
• ts.Management of insurance portfolio across the organization, including assessment, negotiation or placement of insurance, endorsements, management of claims and resolution of quer
• iesOptimize insurance coverage and renewal strategies to ensure cost-efficiency and adequate protecti
• on.Assist business partners with a review of risk related and/or insurance related provisions in contracts to avoid improper assumption of risk and minimize business imp
• actAssist in the review of major contracts, proposed facilities and/ or new program activities for loss and insurance complicatio
• ns.Manage and maintain key relationships with the Insurance Brokers/Consultants. This includes the establishment of service levels, processes and regular reporting mechanis

ms.Reporting and stakeholder communicati

• on:Coordinate regularly with Health & Safety and other operational teams to ensure integrated incident management across city operatio
• ns.Produce regular resilience reports, dashboards, and risk insights for executive leadership, highlighting emerging threats, progress against resilience objectives, and recommended actions to strengthen organizational preparedne
• ss.Facilitate enterprise-wide risk workshops and strategic consultations, engaging senior leadership (CEO, CFO, Chiefs, and Business Unit Heads) to identify, prioritize, and respond to key risks, and ensure alignment with ECDA’s strategic goa

ls.Peop

• le:Lead, manage, and support the city resilience team, ensuring delivery of work aligns with defined scope, timelines, and quality standar
• ds.Foster a high-performance culture that emphasizes accountability, collaboration, and continuous improvement in resilience planning and executi

on.
Knowledge, Qualifications and Skills requ

iredEssent

ial:10+ years’ experience in Resilience, Risk Management as well

• as:A Bachelors de
• greeStrong analytical and problem-solving sk
• illsExcellent interpersonal skills and ability to build and sustain working relationship across a range of internal and external stakehol
• dersExcellent verbal and written communication skills and present outputs in a concise anner for effective decision ma
• kingExcellent organizational skills and attention to det
• ail.Excellent time management skills with a proven ability to meet deadli
• nes.Strong problem-solving, quantitative, and analytical skills, with the ability to manage multiple projects simultaneo

usly
Desir

• able:Tier1/Tier 2 Consulting firm exper