Front Desk Receptionist (225-828)

As a Front Desk Receptionist, you play a pivotal role in the seamless operation of our organization by serving as the initial point of contact for clients, visitors, and staff. Your warm and welcoming demeanor combined with exceptional organizational skills help cultivate a hospitable and efficient environment. You are responsible for managing inquiries and guiding guests through the company's procedures, as well as providing support on various administrative tasks. Working at the heart of the office, you contribute to a positive company image and ensure the smooth execution of daily activities. Your role is not only crucial in enhancing customer relations but also in keeping internal operations running efficiently. If you are a proactive individual with excellent multitasking abilities, this position is the ideal platform for showcasing your interpersonal and coordination skills.

Responsibilities

• Welcome and direct visitors with a professional and friendly attitude.
• Answer, screen, and forward incoming calls promptly and efficiently.
• Provide accurate information in response to inquiries about company services.
• Maintain a tidy and welcoming reception area ensuring safety and security protocols.
• Coordinate front-desk activities, including distributing correspondence and redirecting calls.
• Manage the booking of appointments and scheduling meetings for staff members.
• Assist in planning and executing administrative tasks and necessary paperwork.
• Keep records of visitor logs and manage access for visitors or contractors.
• Coordinate the receipt and dispatch of mail and courier packages efficiently.
• Monitor and restock office supplies, maintaining an inventory for the front office.
• Provide basic clerical support to other departments as needed.
• Conduct initial screening of visitors and directing queries appropriately.

Requirements

• Proven experience as a receptionist or in a similar customer service role.
• Excellent verbal and written communication skills, with attention to detail.
• Proficiency in Microsoft Office and other relevant office management software.
• Ability to handle multiple tasks while maintaining a positive attitude.
• Strong organizational and time-management skills to deal with varied tasks.
• Ability to maintain confidentiality and handle sensitive information professionally.
• High school diploma or GED required; additional qualifications will be advantageous.