E-commerce Executive (225-830)

An E-commerce Executive plays a vital role in the burgeoning world of online retail, bridging the gap between traditional brick-and-mortar operations and the dynamic digital marketplace. This role requires a proficient individual to oversee the day-to-day management of e-commerce operations, ensuring the seamless execution of online sales strategies and enhancing the overall customer experience. As key players in an organization's online sales initiatives, E-commerce Executives contribute significantly to the achievement of sales targets and the growth of the brand's online presence. They work closely with cross-functional teams to align e-commerce strategies with broader business objectives and collaborate with marketing, IT, and customer service departments. Their strategic planning, analytical prowess, and deep understanding of digital technologies and market trends are essential to excel in this fast-paced environment.

Responsibilities

• Develop and implement effective e-commerce strategies to increase online sales.
• Collaborate with marketing teams to create and execute promotional campaigns.
• Manage the day-to-day operations of online sales platforms efficiently.
• Ensure the online store's design is engaging and user-friendly for customers.
• Analyze website traffic and customer data to improve sales strategies.
• Coordinate with IT teams to resolve any technical issues promptly.
• Monitor competitor activities to identify market trends and opportunities.
• Oversee the product listing process to ensure accuracy and appeal.
• Maintain a high level of customer service by resolving issues quickly.
• Develop pricing strategies that align with business goals and market conditions.
• Handle negotiations and partnerships with third-party vendors and suppliers.
• Prepare regular reports on sales performance and suggest improvements.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in e-commerce management or a similar role is essential.
• Strong understanding of e-commerce platforms such as Shopify or Magento.
• Excellent analytical and problem-solving skills are necessary for the role.
• Familiarity with digital marketing tools and techniques for driving sales.
• Ability to manage and coordinate multiple projects and meet deadlines.
• Strong communication skills to liaise across departments and with external partners.