Digital Application Engineer - Utilities Customer Facing
Eaton
United Arab Emirates
30th July 2025
2507-3074-30
Job Description
Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
About Eaton
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
We are seeking a talented Digital Application Engineer - Utilities (Customer Facing) to join our Electrical division in Dubai.
As a Digital Application Engineer - Utilities (Customer Facing), you will play a pivotal role in driving the adoption of our innovative digital solutions within the utilities sector. You will focus on leveraging Eaton offers (grid planning, ADPS, Substation automation) to support the regional Utility strategy.
What You’ll Do
Develop a deep understanding of our digital solutions and their applications within the Utility Domain.
Provide technical support and guidance to customers throughout the sales process.
Onboarding and supporting new partners
Collaborate with Offer Management teams to identify customer needs and provide feedback for product enhancements.
Stay up-to-date with industry regulations, standards, and best practices related to energy efficiency and sustainability.
Identify, qualify, and develop growth opportunities within the utilities market (both distribution & transmission), targeting key decision-makers.
Conduct product demonstrations and presentations to showcase the value proposition of our digital solutions, emphasizing their benefits in utility infrastructure modernization, asset lifetime extension, sustainability, and operational performance optimization.
Negotiate contracts and close deals to achieve growth targets.
Build and maintain strong relationships with customers and partners.
Provide excellent customer service and support to ensure customer satisfaction.
Qualifications
Bachelors’ Degree or Masters Degree from an accredited institution in Electrical Engineering
7-12 years of experience in a similar position
Skills
Experience in Solution Consulting, Technical Sales or Product Management with different business models including Subscriptions, Outcomes-based and gain-share models
Proven experience in sales, preferably within the commercial building or technology industry
Knowledge of market and local regulations impacting utilities customers.
Proactive mind-set with desire for clear accountability and ownership
Eager to evolve in a fast-paced environment.
Passion for technology, innovation and continuous learning & self development
Ability to work in a highly international environment / in virtual teams / in a matrix organization
Fluent in written and spoken English. Other languages would be an advantage
Excellent communications skills and ability to convince and close deals
What We Offer
Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
Work in a company that is commitment to Inclusion & Diversity and Sustainability
Annual mentoring program, Eaton University, a reward, and recognition system
Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
Strong, agile and diverse team locally and globally
Strong processes and state-of-the-art systems and tools
Structured employee development processes, open feedback culture with development plans
Detailed induction support and well-structured onboarding
Balance your work and life with a hybrid worktime model
Living And Working In Dubai
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.
Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Appliances Electrical and Electronics Manufacturing
What We Offer
About the Company
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
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