CRM Representative
Galadari Brothers
United Arab Emirates
1st June 2025
2505-1844-6
Job Description
Job Description
Key Accountabilities
- Execute CRM campaigns as per given instructions.
- Setup of content for E-Mail, SMS and Paid Social Campaigns.
- Ensure full tracking of executed campaigns.
- Assisting the Asst. Manager CRM in the day to day coordination with other departments.
- Generate Weekly & Monthly Sales reports requested.
- Liaise with various stakeholders to help creating meaningful reports on Campaign Performance.
- Calling customers every day for MSI survey (Sales & Service)
- Achieve 80% successful calls from MSI Sales as target.
- Prepare monthly MSI Sales report
- Handling & communicate with customers problems and complaints.
- Prepare fact sheet for CRM suppliers – Approval & sending LPO to supplier.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
- Excellent verbal and written English communication skills essential.
- Strong experience with Campaign Management/Marketing Automation Platforms
- Bachelor’s in Marketing or Communications desirable
- 2 - 3 years of in administrative support activities is an advantage.
- Skills : Interpersonal, Communication and ability to meet deadlines are essential
- Arabic/English essential, both written and verbal
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel.
Job Info
- Job Identification REQ_Y25_AUTO_GAL_3145
- Posting Date 05/30/2025, 01:01 PM
- Apply Before 06/10/2025, 01:01 PM
- Job Schedule 5
- Locations United Arab Emirates
- Division Automotive Division
- Function Public Relations
- Employee Category Permanent Full Time
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.galadaribrothers.com | Job Function: | Customer Service |
| Company Industry/ Sector: |
Investment Management | ||
What We Offer
About the Company
Galadari Brothers is a conglomerate based in the United Arab Emirates with a heritage spanning over six decades with diverse interests in industries including heavy equipment, motors, media, food & beverage, engineering, travel & tourism, real estate, sports, facilities management, contracting and other ventures.In addition to Khaleej Times, the UAE's pioneering English-language newspaper and media house, which has played a pivotal role in the group's success story, Galadari is synonymous with leading brands such as Baskin Robbins, Dunkin’, Halla Shawarma, Mazda, Komatsu, Kawasaki, JCB, Kyochon, Sitrak, and more. Established in 1961, Galadari currently employs a team of more than 6,000 from over 50 nationalities, serving over 70 million customers yearly. Its business operations extend beyond the UAE to the wider GCC region, Sri Lanka, Jordan, Morocco, India, the UK, and Australia. Its heritage and future aspiration are tied with its birthplace – the UAE.
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