Colleague Cafeteria Manager

Mandarin Oriental Downtown, Dubai is looking for a Colleague Cafeteria Manager to join our Colleague Dining team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the citys heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubais skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About The Job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture Department in Dubai, the Colleague Cafeteria Manager is responsible for overseeing the overall operation, cleanliness, and presentation of the colleague cafeteria, ensuring a smooth service flow, well-maintained facilities, and a pleasant dining experience for all colleagues. Colleague Cafeteria Manager reports to the Director of People & Culture.

As a Colleague Cafeteria Manager, you will be responsible for the following duties:

• Oversee the overall operation and presentation of the colleague cafeteria, ensuring a clean, well-organized, and welcoming environment at all times.
• Manage the daily cafeteria setup, including seating arrangements, buffet layout, and smooth colleague traffic flow during meal periods.
• Coordinate with the Colleague Cafeteria Sous Chef and Stewarding teams to ensure timely food replenishment and efficient service delivery.
• Supervise the upkeep and refilling of reusable items such as cups, cutlery, condiments, coffee machines, beans, and water dispensers.
• Plan and execute cafeteria-related setups for special colleague events, themed days, and celebrations in collaboration with HR and Culinary teams.
• Monitor hygiene, safety, and equipment maintenance standards, ensuring compliance with company and local regulations.
  
  

• Diploma or equivalent qualification in Hospitality Management or related field preferred.
• Minimum 2–3 years of experience managing or supervising a colleague cafeteria within a hotel or large hospitality environment.
• Strong understanding of cafeteria operations, colleague traffic flow, hygiene, and cleanliness standards.
• Familiarity with HACCP guidelines, food safety, and coordination with culinary and stewarding teams.
• Skilled in inventory control and upkeep of reusable items such as cups, cutlery, and coffee machines.
• Excellent organizational and communication skills with a proactive, service-oriented approach.
  
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.