Job Description

Sell entire range of Personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

  • Achieve monthly sales targets in the financial year.
  • Assist in the development and implementation of team goals and objectives, ensuring alignment with the Units strategic direction.
  • Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
  • Relationship-manage a portfolio of approved companies by developing key contacts and relationships – ‘Hunter Model’ as feed for team - will carry specific company on-boarding targets
  • Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities – will take-up specific company cross-sell/penetration targets
  • Work closely with Corporate and SME Banking units to empanel them for Retail cross-sell
  • Demonstrated experience in company empanelment, including onboarding, compliance management, maintaining strategic partnerships and managing payroll banking processes.
  • Conducting targeted micro marketing activities that include Kiosk activities – will carry specific targets on # of kiosks activities held; Open doors for team
  • Will support SM/ASM in driving digitization/automation target - will carry a sub-target
  • Prospect in targeted segments that require meeting standards in phone calls, and f2f visits.
  • Handling objections with a view to getting the customer to buy or company to transfer payroll.
  • Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
  • Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
  • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
  • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
  • Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required
  • Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
  • Sales profile that require confidence, persistence and good verbal/written Skills
  • Knowledge of products, service policies and processes of Retail Banking.
  • Graduate any discipline with 4 years+ retail banking sales experience


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Business Development
Company Industry/
Sector:
Banking

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