Application Support Specialist ATM CDM

Person Specifications (required to carry out the job, not what the current or recommended incumbent possesses)

Specifications

Desirable Or Essential

Description of Knowledge / Skill etc.

• Education
• General
• Professional
• ATM/CDM/ITM Aptra activate/Aptra vision/ATMX knowledge
• Web Services
• Server OS ( Linux, Windows) basic operation knowledge
• SQL knowledge.
• Minimum Graduation in IT and Computer science.
• Experience in troubleshooting ATM/CDM Aptra activate Application and production support
• Extensive experience with payment systems like payment gateways, ATM switches
• Ability to manage and support multiple applications.
• interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.
• Knowledge & Skills
• Technical
• Strong knowledge and troubleshooting experience in ATM/CDM/ITM aptra activate applications
• Min 3 to 6 Years’ Experience in ATM/CDM Application Production support in Banking/financial domain.
• Very good Knowledge in ATM/CDM software/hardware and transactions flows
• Ability to read logs & trouble shoot ATM/CDM production issues
• ATM/CDM Networking knowledge
• Extensive Knowledge of taxonomies (IaaS, PaaS & SaaS) and Data exchange language (JSON , XML)
• Knowledge of ISO8583 & switching standards.
• Knowledge of APIs ecosystem and agile delivery principals.
• Knowledge of Micro services with nominal knowledge of Mongo DB
• Knowledge of SQL server.
• Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
• Interested to work on Production Support and root cause investigations.
• Should be interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.