Admissions Manager - Health Care (225-924)

As an Admissions Manager in the health care sector, you will play a pivotal role in directing the admissions process for patients seeking services at health care facilities. This position is essential for maintaining the seamless flow of patient intake, ensuring compliance with health care regulations, and providing an exceptional patient experience. You will be responsible for supervising admission staff, collaborating with health care professionals, and handling complex patient interactions to facilitate the intake process. Your leadership will be crucial in optimizing the efficiency and effectiveness of admissions procedures, developing systems to track admission statistics, and ensuring all admissions adhere to the standardized protocols. Working closely with other department heads, you will strive to enhance the patient admissions journey, uphold high standards of patient care, and contribute to the health care facility’s reputation for excellence.

Responsibilities

• Oversee the day-to-day operations of the admissions department and its staff.
• Ensure compliance with health care laws, regulations, and facility policies during admissions.
• Develop, implement, and enhance admissions procedures for efficiency and effectiveness.
• Collaborate with medical professionals to facilitate patient assessments and admissions decisions.
• Provide leadership and supervision to a team of admissions personnel.
• Maintain accurate and up-to-date records in the admissions database system.
• Develop training programs for new admissions staff and provide ongoing education.
• Evaluate the admissions processes and suggest improvements for better patient experiences.
• Address and resolve patient inquiries or issues related to admissions processes.
• Prepare regular admissions reports and statistics for management review.
• Coordinate with insurance companies for verification and approval of patient coverage.
• Ensure all admissions-related communications are clear, compassionate, and professional.

Requirements

• Bachelor's degree in healthcare administration, business, or a related field.
• At least 3-5 years of experience in healthcare admissions or a similar role.
• Strong leadership skills and the ability to manage a team effectively.
• Excellent organizational skills and attention to detail in managing admissions processes.
• Ability to work collaboratively with medical and administrative staff members.
• Proficiency in using health care software and database management systems.
• Strong communication skills, both written and verbal, with a patient-focused approach.