IT Business Analyst (225-925)

An IT Business Analyst plays a crucial role in bridging the gap between IT and the business by using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. The ideal candidate will possess strong technical skills and business acumen, as well as the ability to communicate complex concepts clearly and effectively. They will work closely with stakeholders to gather, analyze, and document business requirements, and then translate those requirements into actionable plans. Their goal will be to improve business efficiency and productivity through technology solutions. As digital transformation continues to be a key focus across industries, IT Business Analysts are in high demand to lead projects that drive critical organizational change.

Responsibilities

• Collaborate with stakeholders to gather and document detailed business requirements.
• Analyze business processes to identify areas for improvement and optimization.
• Translate business needs into technical solutions with actionable plans and specifications.
• Create comprehensive reports and presentations to communicate findings and recommendations.
• Work closely with IT teams to ensure systems meet business needs and requirements.
• Facilitate user acceptance testing and gather feedback to refine and improve solutions.
• Provide technical guidance and support to business units to maximize technology potential.
• Conduct market research to stay informed of new technologies and best practices.
• Develop and maintain documentation for systems, processes, and user manuals.
• Monitor the performance of technology solutions and suggest enhancements as needed.
• Engage in continuous professional development to enhance skills and knowledge areas.
• Act as a liaison between IT teams and business units to ensure effective communication.

Requirements

• Bachelor's degree in Information Technology, Business, or related field required.
• Minimum of three years' experience in a business analyst or related field.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills for various audiences.
• Proficiency in data analysis and visualization tools such as SQL, Excel, or Tableau.
• Experience with project management practices and methodologies like Agile or Scrum.
• Ability to work independently while managing multiple projects simultaneously.