Sales Administration Specialist

The Sales Administration Specialist plays a pivotal role in supporting the sales team to ensure efficient operation and execution of sales processes. This dynamic role involves collaborating with the field technician to meet sales objectives. You will be responsible for a variety of tasks including order processing, managing sales data, and interfacing with customers to ensure a satisfying sales experience. Moreover, you will be expected to analyze sales trends and report on performance metrics while providing administrative support to ensure seamless coordination with the field tea. This position requires excellent organizational skills, attention to detail, strong communication abilities, and a proactive attitude to constantly improve sales processes and outcomes.

Responsibilities

• Coordinate with sales team to facilitate accurate and timely order processing.
• Maintain and update customer records and sales data in the CRM system.
• Prepare and distribute sales performance reports to relevant stakeholders regularly.
• Respond to customer inquiries and resolve issues in a timely manner.
• Analyze sales data to identify trends and suggest improvements to processes.
• Ensure compliance with company policies and industry regulations in sales activities.
• Develop and maintain effective working relationships with internal and external partners.

Requirements

• Proven experience in a sales support or administrative role is essential, notably in the property maintenance field 
• Excellent organizational skills and a keen eye for detail and accuracy.
• Strong communication and interpersonal skills are crucial for this role.
• Proficiency in Microsoft Office Suite and CRM software such as ZOHO Books 
• Problem-solving skills and the ability to work well under pressure