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Collections Manager

Talentmate

United Arab Emirates

16th June 2025

2506-1144-30

Job Description

Job Description:

We are seeking a dynamic and experienced Collection Manager to join our Fintech Company.

The Collection Manager is responsible for leading and managing the collection team to maximize

recovery of outstanding payments while minimizing financial risk and bad debt. The role involves

developing collection strategies, setting goals, monitoring portfolio performance, and mentoring

collection officers. The Collection Manager plays a key role in protecting the company's cash flow and

financial health by reducing overdue accounts and improving collection processes.

Key Responsibilities:

 Develop and implement collection strategies, policies, and procedures in line with company

goals.

 Lead and supervise the collection team, providing guidance, training, and performance

reviews.

 Monitor and analyze collection reports and portfolios to track progress and identify problem

accounts.

 andle escalated cases, negotiate settlements with delinquent clients, and resolve disputes.

 Establish payment plans or settlements for overdue accounts while minimizing financial

losses.

 Liaise with legal department or external agencies for recovery of hard-to-collect amounts.

· Prepare management reports on collection performance, portfolio health, and progress against

targets.

· Foster positive relationships with key clients and stakeholders to facilitate payments.

· Ensure collection practices follow regulatory and legal guidelines.

· Implement technological solutions and process improvements to enhance collection

efficiency.

· Develop and track key performance indicators (KPIs) for team members.

Qualifications and Skills:

· Bachelor's degree in finance, accounting, business administration, or related field.

· 5+ years of experience in collections, credit control, or accounts receivable, with at least 2

years in a supervisory or management role.

· Strong analytical, negotiation, and problem-solving skills.

· Excellent communication and interpersonal abilities.

· Ability to handle confidential information responsibly and fairly.

· Proficiency in financial software and Microsoft Office (Excel, Word)

Competencies:

· Results-oriented, with a strong drive to reduce outstanding amounts.

· Decision-making ability under pressure.

· Team leadership and motivational skills.

· Effective conflict resolution and negotiation techniques.

· Organized, detail-oriented, and adaptable in a fast-paced environment.

Benefits:

*Competitive salary

*Professional development opportunities.

Job Details

Role Level:	Senior-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	www.voopayment.com	Job Function:	Finance
Company Industry/ Sector:	Banking & Financial Services

What We Offer

Health Insurance
Visa

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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