Rooms Controller

Company Description

Sofitel Dubai The Obelisk is the flagship Sofitel hotel in the Middle East and a landmark destination in Dubai’s dynamic city landscape with 600 keys. The hotel seamlessly blends French art de vivre with Ancient Egyptian opulence, offering an unforgettable experience. Guests can enjoy the Art Deco elegance of the rooms and exquisite gastronomy at award-winning restaurants. Sofitel Dubai The Obelisk is committed to sustainable practices for a lasting impact. The hotel is also a member of the ALL - Accor Live Limitless hotel loyalty program.

Role Description

This is a full-time, on-site role for a Rooms Controller at Sofitel Dubai The Obelisk, located in Dubai. The Rooms Controller will manage daily room control tasks, ensuring rooms are allocated according to guest needs and preferences. Responsibilities include coordinating with reservations and front office teams, managing overbooking situations, and ensuring effective communication between departments to enhance guest experiences.

Qualifications

• Experience in Control Room operations / S

upervisor position

• one year.
• Strong Communication and Customer Service skills
• Knowledge of Reservations and Front Office procedures
• Excellent organizational and multitasking abilities
• Ability to work effectively in a team and independently
• Proficiency in hotel management software is a plus
• Previous experience in a luxury hotel environment is an advantage