Sales Associate (225-820)

As a Sales Associate, you will be on the front lines of our business, directly engaging with customers and helping to drive sales and revenue for the company. You will play a critical role in creating an exceptional customer experience, which will develop brand loyalty and increase sales. The ideal candidate will possess excellent communication skills, a passion for sales, and a strong understanding of the retail environment. You will be responsible for meeting sales targets, understanding products thoroughly, and providing valuable customer feedback to improve the business offerings. Success in this position requires a blend of persuasive selling skills and the ability to build lasting relationships with customers.

Responsibilities

• Greet customers promptly and enthusiastically as they walk through the door.
• Provide accurate information about product features, pricing, and after-sales services.
• Inform customers about financial options to make purchasing accessible and easy.
• Engage with customers to understand their specific needs and preferences.
• Achieve predetermined sales targets while maintaining profits and customer satisfaction.
• Process transactions quickly and ensure accurate reporting of all sales activities.
• Maintain cleanliness and visual appeal of displays and product areas.
• Assist team members in achieving business objectives and hitting store targets.
• Develop and maintain a thorough, up-to-date knowledge of all products offered.
• Participate in training programs to continuously improve personal sales skills.
• Handle customer complaints and provide feedback to the management team.
• Identify emerging sales opportunities through surveys and customer feedback.

Requirements

• Proven prior experience in a retail sales or customer service role.
• Excellent verbal communication and interpersonal skills are crucial.
• Ability to comprehend and articulate product features and benefits effectively.
• Strong understanding of sales principles and customer service practices.
• Driven to meet and exceed sales targets on a consistent basis.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent education level is typically required.