Sales Assistant (225-902)

The Sales Assistant plays a crucial role in supporting the sales team and ensuring smooth operations in retail environments. This position involves assisting customers in the selection and purchase of products, handling transactions, and maintaining an organized and welcoming environment within the store or sales area. The Sales Assistant is also responsible for staying informed about the company’s products and services to better assist customers and drive sales. An important aspect of the role is to provide excellent customer service, resolve any issues that arise, and manage product displays to enhance sales opportunities. The ideal candidate for a Sales Assistant position is enthusiastic, has good communication skills, and is keen on learning about sales strategies and customer service excellence.

Responsibilities

• Assist customers with selecting products that best suit their needs and preferences.
• Maintain a high level of customer service to ensure a pleasant shopping experience.
• Process sales transactions accurately and efficiently using the store's point of sale system.
• Manage store shelves and displays to ensure a visually appealing sales area.
• Stay up-to-date with product information, promotions, and store policies.
• Handle customer inquiries and resolve complaints professionally and courteously.
• Assist with inventory management, stock replenishment, and merchandise organization.
• Collaborate with the sales team to meet and exceed sales targets and objectives.
• Participate in training and development programs to enhance product knowledge and skills.
• Engage in direct marketing initiatives and promotional events as required.
• Ensure store policies and procedures are followed at all times for smooth operations.
• Provide feedback to management regarding customer requests and product improvements.

Requirements

• High school diploma or equivalent; additional education in sales is a plus.
• Previous experience in a retail or sales environment is highly preferred.
• Exceptional customer service and communication skills are essential for this role.
• Ability to work effectively in a team-oriented and collaborative environment.
• Proficiency in basic math skills for handling cash and processing transactions.
• Strong attention to detail and organizational skills to manage multiple tasks.
• Familiarity with point of sale systems and inventory management software is beneficial.
• Flexible with work schedules, including weekends and holidays, as required.
• Proven ability to learn new products and convey product information to customers.