Retail Sales Executive (225-619)

A Retail Sales Executive plays a pivotal role in the success of a retail business by managing sales operations and ensuring excellent customer service. This position involves interacting with customers to introduce products, persuade them to purchase, and ensure repeat patronage. The executive is responsible for meeting sales targets and for contributing to the profitability of the store. The job requires a strong understanding of the retail landscape, excellent communication skills, and the ability to work effectively with a team to drive sales growth. You will have the opportunity to cultivate relationships with customers and ensure their satisfaction with the products and services offered. You will be instrumental in maintaining a high level of customer service, ensuring a shopping experience that aligns with the brand’s reputation.

Responsibilities

• Engage with customers to provide comprehensive information on products and services.
• Achieve and exceed sales targets on a monthly and quarterly basis.
• Process sales transactions efficiently using the cash register system.
• Maintain a clean and organized sales floor for customer convenience.
• Build and nurture strong relationships with customers to encourage repeat business.
• Stay informed about current sales and promotions to inform customers when applicable.
• Work collaboratively with team members to achieve store-wide sales goals.
• Assist in inventory management by restocking shelves and performing periodic counts.
• Handle customer inquiries, complaints, and issues with professionalism and tact.
• Participate in training sessions to stay updated on product knowledge and sales techniques.
• Prepare detailed sales reports to track performance and identify areas for improvement.
• Promote seasonal products and new arrivals to increase customer interest and sales.

Requirements

• Proven experience in retail sales or a similar customer service role.
• High school diploma or equivalent; further education or relevant certifications are a plus.
• Strong communication and interpersonal skills to engage effectively with customers.
• Ability to work flexible hours, including weekends and holidays as needed.
• Proficient in using point of sale systems and handling cash transactions.
• Excellent organizational skills with attention to detail in sales-related activities.
• Ability to work in a team-oriented environment and contribute to store goals.