The Delivery Manager is responsible for the end-to-end delivery of technology projects from the planning and requirements phase to project delivery and closure while ensuring the project delivers significant business value. This role also includes sprint planning sessions, backlog grooming sessions, daily stand-ups, sprint reviews and sprint retrospectives. This role will be responsible for resolving impediments and clearing the backlog and acting as a coach to increase agility and support working with the scrum methodology and tools. Time, budget and quality are key performance indicators of delivery. The projects could be delivered using a both a modern waterfall & agile methodology.
Accountabilities
Responsible for the on time and on budget delivery of projects, within agreed scope and quality measures
Responsible for the benefits realisation of all projects managed
Develop and maintain the overall project plan consistent with project objectives as defined by the business
Lead the project team in scoping activities to identify, capture and analyse requirements, define key business drivers and oversee the delivery of an effective and innovative solution
Identify critical stakeholders and create a stakeholder management plan, to manage the relationship between teams successfully
Ensure regular and accurate communication to stakeholders, by distributing minutes of meeting, project status updates and project documentation
Work with Business Analysts to manage scope and change control
Education & Experience
5+ years of experience in projects delivery in the avaition sector is mandatory
Bachelor’s degree in Computer Science, Business Administration, Software Engineering or equivalent is mandatory
Certification is Project Management Professional (PMP), PRINCE 2 , Scrum Master CSM or SAFe is beneficial
Proficient in using Microsoft Office Project and Project Portfolio Management tools
Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
Evaluate and address complex project risks and issues accurately and objectively
Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders
Experience in relevant business/development support, agile delivery, user story creation, writing, and estimation
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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