Network Operations Specialist (225-909)

A Network Operations Specialist plays a pivotal role in keeping an organization's network systems running smoothly and efficiently. This position is crucial for monitoring, managing, and troubleshooting network infrastructures, ensuring optimal performance and minimal disruption to service. In today's fast-paced digital environment, network operations specialists are required to respond quickly to network issues and implement timely solutions. They work with various network technologies and platforms to maintain connectivity across local area networks (LANs), wide area networks (WANs), and internet systems. As part of the IT department, they collaborate closely with other technology professionals to implement new network strategies and improvements. Their goal is to maintain robust, secure, and reliable network environments that support the overall business strategy and objectives.

Responsibilities

• Monitor and maintain network systems to ensure optimal performance and uptime.
• Troubleshoot and resolve network issues to minimize downtime and disruptions.
• Work with network management tools to diagnose and address problems efficiently.
• Implement security measures to protect data integrity and network operations.
• Collaborate with IT teams to plan and integrate new network services.
• Conduct routine checks and maintenance to ensure network reliability and security.
• Document network issues, resolutions, and changes in network systems accurately.
• Develop and enforce network policies, procedures, and compliance protocols.
• Provide technical support and expertise for network-related inquiries and problems.
• Stay updated with the latest network technologies and best industry practices.
• Participate in disaster recovery and business continuity planning and implementation.
• Analyze network metrics to identify areas for system improvement and optimization.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in network administration and operations management roles.
• Strong knowledge of networking components such as routers, switches, and firewalls.
• Familiarity with network monitoring tools such as Wireshark, Nagios, or SolarWinds.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong understanding of network security principles and practices.
• Effective communication skills to collaborate with IT staff and communicate issues.