In‑store Sales Executive (225-1002)

As an In‑store Sales Executive, you will play a pivotal role in enhancing customer experience and driving sales in our retail store. Your primary duty is to engage with customers, understand their needs, and guide them through our products and services to ensure their utmost satisfaction. You will be part of a dynamic sales team, dedicated to fostering a welcoming and efficient shopping environment, contributing significantly towards achieving sales targets and enhancing the store's profitability. By providing exceptional customer service, you will not only build lasting relationships with our clients but also enhance the company’s brand value.

Responsibilities

• Greet and welcome customers upon their arrival at the store premises.
• Assist customers in finding the products that meet their needs effectively.
• Provide detailed and accurate product information to customers regularly.
• Maintain optimal product presentation by arranging displays attractively.
• Stay updated with the latest product knowledge and store promotions.
• Handle customer complaints calmly and facilitate satisfactory resolutions.
• Achieve designated sales targets by actively engaging with customers.
• Implement upselling and cross-selling strategies to boost store sales.
• Operate cash registers, manage transactions, and ensure payment accuracy.
• Stock shelves, manage inventory levels, and order products as needed.
• Work collaboratively with team members to ensure smooth store operations.
• Maintain the cleanliness and orderliness of displays and store environment.

Requirements

• Previous sales experience, preferably in a retail environment, is advantageous.
• Exceptional communication and interpersonal skills are crucial for the role.
• Customer service-oriented mindset with an ability to quickly resolve issues.
• Ability to stand and work on feet for extended periods during shifts.
• Basic proficiency with computer systems and handling of electronic registers.
• High school diploma or equivalent; higher education in business is a plus.
• Flexibility in working hours, including weekends and holidays, as needed.