Female Receptionist
ENGIE Deutschland
United Arab Emirates
6th June 2025
2506-2962-3
Job Description
This electronic version of this documents is current or when printed and stamped as a controlled document. All other copies are uncontrolled
FORM: JOB DESCRIPTION EC-HR-F06
Job Title
Receptionist
Department
Operations
Site
Reporting To:
EC -
Job Purpose
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
Key Responsibilities
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Transmit information or documents to customers, using computer.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Receive payment and record receipts for services.
- Offer guests something to drink. Maintain a pleasant appearance of the reception area or lobby.
- Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or dont do in the course of your work;
- Cooperate with any company efforts to improve health and safety at work;
- Comply with any reasonable instruction given to you in the interest of health and safety.
- Not to interfere with or misuse anything thats provided for your health, safety or welfare
- Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.
- Possess certain convincing skills to be able to perform his duties correctly.
- Knowledge of customer service principles and practices
- Managing ones own time and the time of others.
- Actively looking for ways to help people.
- Effective communication skills
- Efficient in writing skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Proficient knowledge in computers and should be able to operate spreadsheets and word programs.
- Knowledge of administration and record keeping
- Polite and friendly
This electronic version of this documents is current or when printed and stamped as a controlled document. All other copies are uncontrolled
FORM: JOB DESCRIPTION EC-HR-F06
- Should always be cheerful
- High school diploma or equivalent
- 3 to 4 years of experience in Reception and customer Service.
- Good written and spoken English
Manager
Name
Date:
Signature
Business Unit: GBU Energy Solutions
Division: ESI AMEA - GCC & Pak - UAE
Legal Entity: ENGIE Cofely Energy Services LLC
Professional Experience: Skilled ( >3 experience <15 years)
Education Level: Bachelors Degree
Job Details
| Role Level: | Entry-Level | Work Type: | Contract |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Abu Dhabi |
| Company Website: | https://www.engie-deutschland.de | Job Function: | Administrative Support |
| Company Industry/ Sector: |
Utilities | ||
What We Offer
About the Company
ENGIE's mission is the transition to climate neutrality. In Germany, we plan, build, operate and market wind, photovoltaic and hydroelectric power plants, as well as pumped-storage and battery storage. We support industrial customers, municipalities and the housing industry in implementing their sustainability goals by optimizing consumption and designing and operating highly efficient building and energy systems. With concepts for climate-friendly heat supply, mobility and digitization, we support the development of sustainable neighborhoods. We trade in electricity and gas, supply energy to end customers, offer interdisciplinary engineering solutions in the fields of energy, water and infrastructure and are one of the leading storage system operators in Germany. In 2023, the ENGIE companies in Germany generated a turnover of 2.75 billion euros with around 5,900 employees. The French parent company ENGIE SA is a global reference in the low-carbon energy and services sector and is committed to accelerating the transition to a carbon-neutral world by reducing energy consumption and offering greener solutions. The listed company generated revenue of around 82.6 billion euros in 2023 with 97,300 employees. Here you will find our privacy policy: https://www.engie-deutschland.de/en/data-protection
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