ERP Specialist

We are seeking an experienced ERP Specialist to join our team and manage our enterprise resource planning systems. The ERP Specialist will play a key role in implementing, configuring, maintaining, and optimizing our ERP software to streamline business processes and enhance data management. The ideal candidate should have a deep understanding of ERP systems and strong problem-solving skills.

Responsibilities:

• Collaborate with cross-functional teams to gather and analyze business requirements for the ERP system.
• Customize and configure the ERP software to match the organization's processes, integrating various modules as needed.
• Ensure data migration from legacy systems to the ERP platform, validating accuracy and completeness.
• Monitor the ERP system's performance, identifying and resolving any technical issues or glitches that arise.
• Manage system upgrades, patches, and updates to keep the ERP software current and secure.
• Implement data integrity measures and perform routine data audits to ensure accuracy.
• Provide comprehensive training to end-users on how to effectively navigate and use the ERP system.
• Offer responsive user support by addressing inquiries, troubleshooting issues, and providing solutions.
• Develop user manuals and guides to assist users in utilizing the ERP system's capabilities.
• Collaborate with stakeholders to evaluate existing business processes and identify areas for enhancement using the ERP system.
• Design and implement process improvements, leveraging the ERP software's functionalities.
• Monitor key performance indicators (KPIs) to measure the impact of process changes.
• Extract, analyze, and interpret data from the ERP system to generate reports and insights for decision-making.
• Create customized reports and dashboards tailored to different departments' needs.
• Collaborate with data analysts to identify trends and opportunities for business growth.
• Integrate the ERP system with other applications and tools used within the organization's technology ecosystem.
• Ensure smooth data flow between the ERP system and other systems through effective interfaces.
• Troubleshoot and resolve integration issues as they arise.
• Work closely with ERP vendors and third-party providers to address technical concerns, upgrades, and improvements.
• Monitor vendor performance, ensuring compliance with service level agreements (SLAs).

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree may be advantageous.
• Proven experience (typically 3+ years) in ERP system management, configuration, and optimization.
• Proficiency in working with popular ERP systems such as SAP, Oracle, Microsoft Dynamics, etc.
• Strong understanding of business processes across multiple functional areas.
• Excellent problem-solving skills and analytical thinking.
• Effective communication and interpersonal abilities.
• Project management skills to oversee implementation and upgrades.
• Ability to adapt to changing technologies and business requirements.