Overview
The opportunity
Presight is looking for a Delivery Engineer to take challenges for support and maintenance of existing, key projects/system of new compute and network technologies across our global production infrastructure footprint. This position will work with internal and external Operation Team, and other cross functional teams to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet.
The Delivery Engineer shall install, configure, and maintain server environments, AI platforms, and supporting systems. They will also help developer teams do the troubleshooting, respond to and troubleshoot service requests, incidents/problems, incident and service request escalations. Provides support to systems including day-to-day operations, monitoring, and problem resolution for all of the server/storage/client devices, etc.
The Company
Presight, an ADXlisted public company limited by shares whose majority shareholder is Abu Dhabi company G42, is the region’s leading big data analytics company powered by Artificial Intelligence (“AI”). It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. With its worldclass computer vision, AI and omnianalytics platform as its engine, Presight excels at all source data interpretation to support insight driven decision making that shapes policy and creates safer, healthier, happier, and more sustainable
Responsibilities
Key Responsibilities:
- Govern organizational policies, procedures, and risk assessments, ensuring compliance with QHSE (Quality, Health, Safety, and Environment), security, and business continuity standards.
- Install, configure, and maintain servers, AI platforms, and related systems, including updates, patches, and version upgrades.
- Oversee vendor platform integration, testing, and validation to ensure interoperability and alignment with Smart City architecture.
- Collaborate with AI and analytics vendors to ensure system readiness, data pipeline reliability, and API integration accuracy.
- Monitor and optimize system performance, data ingestion, and analytics workloads to ensure stability and efficiency.
- Diagnose and resolve hardware, software, and network issues, performing root cause analysis and implementing corrective actions.
- Maintain thorough documentation of system configurations, integrations, workflows, and incident reports.
- Identify and anticipate operational issues, propose and test alternative technical solutions, and improve overall system performance.
- Provide operational insights by analysing performance data, summarizing trends, and recommending improvements.
- Continuously update technical knowledge through learning, professional development, and engagement with industry best practices.
- Develop automation tools and scripts to streamline installation, configuration, monitoring, performance analysis, and operational reporting.
Qualifications
Requirements:
- Strong skills on Linux Server administration (Ubuntu, Centos), familiarity with the Linux scripting languages.
- Experience in x86 server hardware administration, managing containerized environments and cloud native applications including Kubernetes/Docker operations and administration.
- Hands-on experience in deploying, managing, and troubleshooting Pods and applications on Kubernetes clusters
- Knowledge of streaming protocols, including RTSP and RTP.
- Experience in Public/Private Cloud infrastructure management & troubleshooting
- Familiarity with coding, program and design, such as Linux, shell and database development
- Familiarity with common operating systems and network monitoring programs
- Understanding of relevant programming languages, such as Python, Java, Go, or other languages
- Basic knowledge of network design, routing, firewalls, and network troubleshooting.
- Basic knowledge of Database architecture, SQL, Database Administration and optimization.
- Excellent communication skills, including speaking, writing and active listening
- Good collaboration and teamwork skills with internal management team
- Timely response and communication with management team for any immediate problems or errors
- Good analytical and problem-solving skills, a talent for technical innovation understanding
- Experience with security equipment is preferred, including but not limited to cameras, speed radars, and ANPR cameras.
Experience Requirement
- 5+ years of experiences in engineering/computer operation and IT area
- A bachelor’s degree in engineering or a related field
- AI, Cloud or Program language (Python, Java, etc) certificate is a plus
- Experience working in multinational companies is a plus.
What We Look For
If you are a performance driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Presight community.
What Working At Presight Offers
Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking, industry first innovations.
Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.