IT Support

Hiring IT Support

Location: Abu Dhabi, United Arab Emirates

Salary : 2500-3000 AED

Key Responsibilities:

• Provide technical support to employees for hardware and software issues, including installation, configuration, and troubleshooting.
• Diagnose and resolve technical issues in a timely manner, ensuring minimal downtime and disruption to business operations.
• Set up and maintain computer systems, networks, and other related equipment.
• Install and configure software applications and ensure they are up-to-date.
• Perform regular maintenance and updates on all IT systems and equipment.
• Monitor system performance and troubleshoot any issues that arise.
• Create and maintain documentation for IT processes and procedures.
• Train employees on the use of hardware and software, and provide ongoing support and guidance.
• Collaborate with other IT team members to identify and implement solutions to improve system performance and efficiency.
• Stay up-to-date with the latest technology trends and developments, and make recommendations for improvements to the IT infrastructure.
  
  
  

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Minimum of 1 year of experience in an IT support role.
• Strong knowledge of hardware and software troubleshooting.
• Experience with Windows and Mac operating systems.
• Familiarity with network and server administration.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Strong problem-solving and analytical skills.
• Detail-oriented and able to manage multiple tasks simultaneously.