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Job Description

Job Description

The Corporate Manager of Revenue Cycle Optimization will be responsible for owning performance improvement initiatives of Revenue Cycle Management. This position will implement strategic initiatives in partnership with the operational leadership across all facility. The candidate will align initiatives across system roadmaps; facilitate workflow and process design efforts, partner on systems integration strategies, and other non-functional requirements for the non-clinical systems across the enterprise. The role will supervise implementation teams for each of the functional areas they own and partner closely with leadership, test teams, and other operational stakeholders in the organization. On large enterprise initiatives, this person will coordinate all Revenue Cycle Management and will be a pivotal player in delivering the next generation Revenue Cycle performance improvement to the facility. This role will collaborate as the leaders of the Revenue Cycle Management Team to effectively lead strategic initiatives. The position ensures the Revenue Cycle program is on the correct planning path and timing schedule and has the visibility and support necessary to successfully implement. The candidate will be accountable and responsible for ensuring the success of the Revenue Cycle performance improvement. The role is responsible for supporting the growth and successful execution of revenue cycle transformation. Ensuring successful new business on-boarding to include implementation, workflow management, including arranging for content, technology, and meeting targets. The position will provide oversight and operational guidance to the day-to-day operations of Revenue Cycle Operational departments and activities involved in the revenue cycle. Functions that would need financial guidance from this position are Patient Access, Patient Financial Services, Revenue Recovery, Revenue Integrity, Revenue Cycle Analytics, Hospital Operation, and Applications.

Responsibilities

Responsible for Managing the Coding and CDI Programs

  • Provides strategic direction for Revenue Cycle processes, including Patient Access, charge master description, revenue cycle reporting, charge capture process, denial management, and related functions through quality data, policies, and efficient procedures.
  • Maintains competency and knowledge of current standards of practice, trends, and developments in the related scope of the job role or practice.
  • Participates in ongoing quality improvement activities.
  • Maintains compliance with the organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
  • Identifies opportunities for process improvement and implements them by engaging stakeholders throughout the organization.
  • Drives changes in work products and processes that will improve functional area efficiencies and effectiveness.
  • Coordinates, motivates, and follows up with all stakeholders and resources to ensure project progress is on schedule and goals and requirements are met.
  • Identifies, assesses, and resolves complex business problems/issues/risks and facilitates issue resolution and risk mitigation.
  • Works with leadership to assist, define, and document high-level program target dates and projects across a 1-3-year roadmap.
  • Guides the project teams through the design, build, and implementation phases of the Revenue Cycle organizational improvements.
  • Develops a work plan as defined by the assessment process and benchmark activities.
  • Determines/develops business results metrics, models current/future business processes, gathers business requirements, and
  • identifies the organizational changes required to successfully realize the benefits of the solution.
  • Targets revenue recovery efforts throughout the reporting areas by analyzing problems and implementing solutions.
  • Monitors receivables efficiencies, establishes goals, and measures performance.
  • Manages and maintains a business relationship with Hospital Management/Revenue Cycle business partners to maximize continued gain-sharing operation.
  • Partners with Information Technology and Hospital Revenue Cycle/Financial Operations management for reporting purposes and opportunities awareness.
  • Initiates projects focused on improving workflows specific to financial outcomes for increased revenue realization.
  • Analyzes Hospital financial reports for opportunities and recommends/implements key indicators and best practices for enhancements, process improvement, or resolutions for increased results.
  • Coordinates/Liaisons with hospital business partners and steering committee as well as applies innovative solutions to increase cash and decrease costs.
  • Expertise in monitoring efficiencies with Dashboard reporting.
  • Leads and manages Revenue Cycle projects, working with key stakeholders.
  • Coordinates and implements revenue cycle initiatives, including identifying and assembling resources when necessary.
  • Complies with organizational and regulatory policies for handling confidential information.
  • Maintains revenue cycle KPIs within established industry standards and instills accountability and ownership at the appropriate level.


Qualifications

QUALIFICATIONS

  • Bachelor's degree in Nursing, Medicine, Allied Health, or any Healthcare field - Preferred
  • Healthcare certifications - Preferred
  • Coding or CDI certifications mandatory;


Required: Bachelor's degree in Accounting, Finance, Business Administration, or Healthcare.

Desired: Master's degree in business administration or healthcare .

One Or More Certifications Required

  • CDIP - from AHIMA
  • CCDS - from ACDIS
  • Any coding certificate approved by AHIMA (e.g., CCS) or AAPC (e.g., CPC).


Desired: Healthcare certifications preferred (CHFP, CHAM, CHRI, and/or CMPE).


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://ssmc.ae/ Job Function: Medical Coding & Billing
Company Industry/
Sector:
Hospitals and Health Care

What We Offer


About the Company

Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent.With 672 patient beds, 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre, in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.

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