Operations Manager - Toys Store (225-609)

As the Operations Manager at our vibrant and dynamic Toys Store, you'll take charge of orchestrating an exceptional retail experience that captivates both children and parents alike. Your role will involve leading a dedicated team to ensure seamless operations, elevated customer satisfaction, and an inviting store environment. You'll manage inventory, optimize retail processes, and foster a fun yet efficient store atmosphere that embodies our brand's vision. We seek someone passionate about retail and who has a knack for solving challenges, driving sales, and spearheading initiatives that contribute to our store's overall growth and success. Your analytical skills will help refine operational strategies, and your leadership will inspire employees to provide unparalleled service. If you are enthusiastic about providing joyous shopping experiences in the toy industry, we invite you to bring your expertise to our team!

Responsibilities

• Oversee daily operations and ensure the store runs smoothly.
• Develop and implement strategies to increase store sales and profits.
• Train and motivate staff to deliver outstanding customer service consistently.
• Manage inventory levels and conduct regular stock checks to prevent shortages.
• Coordinate and execute promotional events and marketing activities.
• Analyze sales reports and identify trends for growth and improvement.
• Ensure compliance with safety regulations and store policies at all times.
• Implement efficient merchandising practices to create attractive displays.
• Handle customer complaints and inquiries in a professional manner.
• Recruit, hire, and evaluate store staff as necessary to achieve goals.
• Maintain store cleanliness and organized layout for an enhanced experience.
• Collaborate with upper management to develop long-term strategies.

Requirements

• Bachelor's degree in Business Administration or related field preferred.
• Proven experience as an Operations Manager in a retail environment.
• Strong leadership skills with the ability to manage a diverse team.
• Excellent communication and interpersonal skills for vendor relations.
• Proficiency in inventory management and process optimization techniques.
• Ability to analyze data and make informed business decisions regularly.
• Dedication to providing exceptional customer service and store presentation.