Account Manager - Services

At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Job Summary

Trane in Abu Dhabi is hiring for an Senior Sales Engineer/Account Manager in Service to join our team. In this role, you will be responsible for developing long-term customer relationships with end users, Facilities Management Companies, building owners to maximize business development and customer retention. You will provide knowledge and consultation in the form of developing HVAC system services & after market related solutions for customer problems, including financial and performance-based consideration. Your focus will be to generate enquiries, close orders for Maintenance Contracts, Repairs, Retrofits and Proactive Offerings for HVAC Systems.

Responsibilities

• Determine needs, develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
• Proactively identify, respond to and win one-time repair, retrofit and annual maintenance contracts of air cooled chillers, water cooled chillers, cooling towers, air handling units and fan coil units etc.
• Responsible for implementing sales strategy with key accounts to drive sales growth and maximize profitability by liaising with building owners, contractors, facility management companies and end users, thereby ensuring consistent aftermarkets business in line with the assigned yearly plan.
• Create and maintain active cross-functional working associations with commercial systems sales teams, operations, legal and financial organizations to optimize prospective aftermarket business opportunities
• Assist customers in answering technical questions on HVAC systems, Trane products, and system application alternatives, controls, installation, operation, maintenance, and problem resolution.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
  
  

Qualifications

• Bachelors degree in engineering, engineering technology, business or equivalent from a four-year college or university is mandatory
• Minimum 5 years of Sales experience/Account Management in Mechanical, Electrical or HVAC and control systems.
• Must possess a valid UAE driver’s license
  
  

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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