Coordinate and oversee day-to-day operational activities, ensuring compliance with established Service Level Agreements (SLAs).
Support the planning and execution of on-site events, initiatives, and special projects.
Liaise with internal teams and external partners to ensure seamless delivery of operational tasks and events. Serve as the on-site point of contact at client site for billing-related inquiries and operational requests.
Prepare and maintain daily, weekly, and monthly operational reports and dashboards for management and stakeholders.
Analyze operational data to identify trends, exceptions, and areas for improvement.
Ensure timely and accurate submission of performance metrics and progress updates. Highlight payment delays, exceptions, or discrepancies for management attention.
Maintain a comprehensive and up-to-date asset register for all account-related assets.
Track asset movements, ensure proper documentation, and monitor inventory levels.
Coordinate with logistics and procurement teams to manage asset deployment, replacement, and disposal as needed.
Support account transition activities, including documentation, process handovers, and stakeholder alignment.
Participate in continuous improvement initiatives to enhance efficiency, cost control, and client satisfaction.
Identify opportunities to optimize processes, tools, and communication workflows.
Performing any other related duties/projects assigned by Supervisor from time to time to meet business exigencies.
Qualifications & Characteristics:
Education – Bachelor’s degree in Business Administration, Project Management, Operations, or a related field
Work Experience – Minimum 3 years of experience in operations coordination, project support, or facilities/project management.
Specific Skills –
Organizational & problem-solving skills
MS Office skills, Knowledge of WMS
Able to work independently.
Communications and interpersonal skills
Result Oriented
Team Management Skills
Planning and organizing skills
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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