The Junior Manager – People Support Specialist plays a critical role in delivering high-quality administrative and analytical support across key HR processes in the India region. This role ensures data accuracy, drives process efficiency, and enhances the employee experience by supporting the full employee lifecycle. The ideal candidate will be proactive, data-savvy, and committed to continuous improvement in HR operations.
Key Responsibilities
Deliver administrative support for complex HR matters and employee lifecycle processes.
Maintain data accuracy and ensure timely execution of HR administrative tasks.
Conduct proactive audits and publish results to relevant stakeholders; ensure end-to-end closure of key HR operations such as Final Settlements (FF), Performance Improvement Plans (PIPs), and payroll.
Respond to basic employee and manager inquiries, ensuring compliance with local legislation and company policies.
Drive process improvement initiatives in collaboration with HR stakeholders.
Lead or support enhancement projects related to MyHR and other HR systems.
Create employment contracts and letters in compliance with local laws and practices.
Support compensation and benefits administration in partnership with Total Rewards Operations.
Champion customer support excellence and continuous improvement in HR service delivery.
Assist in optimizing HR processes and deploying standard HR practices across the geography.
Responsibilities
Skills and Competencies
Human Resources Data Management: Ensures data completeness, accuracy, and compliance.
Compensation and Benefits Administration: Applies statutory and tax knowledge in delivering HR programs.
Payroll Administration: Ensures accurate and timely payroll processing in compliance with regulations.
Data Analytics: Strong ability to interpret and visualize data for actionable insights.
HR Consulting: Applies sound judgment to provide holistic HR solutions.
HR Business Process Execution: Executes HR processes efficiently and compliantly.
Action Oriented: Takes initiative with urgency and enthusiasm.
Effective Communication: Adapts communication style to different audiences.
Customer Focus: Builds strong relationships and delivers customer-centric solutions.
Values Differences: Embraces diverse perspectives and cultures.
Self-Awareness: Reflects on feedback to improve performance.
Process Optimization: Continuously seeks to improve efficiency and effectiveness.
Experience
Requires significant relevant work experience or specialized skills gained through education, training, or on-the-job experience.
Proven experience in data reporting, analytics, and HR operations is highly desirable.
Experience in driving process improvements and working with cross-functional HR teams is a plus.
Qualifications
Experience
Requires significant relevant work experience or specialized skills gained through education, training, or on-the-job experience.
Proven experience in data reporting, analytics, and HR operations is highly desirable.
Experience in driving process improvements and working with cross-functional HR teams is a plus.
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