Branch Credit Manager

Job Requirements

Job Requirements

Role/ Job Title: Recovery Manager – Business Installment Loan, Personal Loan, and Micro Business Loan

Function/ Department:Collections

Job Purpose

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Roles & Responsibilities

• Identification of branches and potential location for commercial vehicle business basis market survey, competition mapping with non-bank financial institutions and banks and the volume generated by them.
• Increasing the distribution channel by identifying various channels for commercial vehicle.
• Collaborate with the product head business loan to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements and key direct sales teams are appropriately Incentives.
• Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.
• Ensure the successful adoption of internal compliances and regulatory framework across the business.