Senior Product Manager

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

About The Team

The Benefits team at UKG is looking for a highly motivated Sr. Product Manager. As a Sr. Product Manager at UKG in the Benefits area you are an essential member of an innovative, highly collaborative agile development team which delivers innovative solutions for UKG’s customers in the areas of Benefits Administration.

About The Role

The primary goal of this role is to work with Product, Engineering, and internal stakeholder teams to define and refine features in UKG’s cloud-based Human Capital Management (HCM) solution UKG Pro in the areas of Benefits Administration.

• You’ll be responsible for leading the development efforts, feature design and monitoring escalations associated with assigned features.
• You’ll be defining stories and conditions of acceptance with internal and external stakeholder input, as well as input from development partners (UX Designers, Developers and QA)
• You’ll be assisting our architects and engineers to determine solutions that address said business problems/opportunities.
• You’ll be communicating with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood.
• You’ll be responsible for requirement prioritization and evaluating trade-offs between features, defects and backlog items.
• You’ll be analyzing our customers’ business problems and opportunities.
• You’ll be providing help to our developers, quality engineers, internal stakeholders, internal customer, and external customers.
• You’ll lead meetings with remote team members.
  
  

About You

Basic Qualifications:

• You have experience with HCM products and underlying data structures.
• You have worked 2+ years in Product Management as a Product Owner or Business Analyst.
• You have a bachelor’s degree in a business discipline or equivalent combination of education and experience.
• You have excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders.
• You can partner and work in a collaborative team environment to solve business problems.
  
  

Preferred Qualifications

• You have knowledge in Benefits Administration, preferably in (but not required) UKG Pro Benefits and UKG Pro Benefits Administration.
• You have technical background or knowledge in the design of REST APIs.
• You have strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers.
• You have exceptional partnership skills with ability to inspire and lead development team without management authority.
• You have excellent organizational and time management skills required to balance multiple priorities simultaneously.
• You have a strong track record of shaping and executing on features with tight collaboration with Engineering.
• You have a history of listening to customers, understanding their needs and creating improvements to meet those needs.
• You have demonstrated the ability to be committed to collaboration, problem solving and can work well with others across business units to build iterative solutions that continuously deliver value.
• You have demonstrated the ability to learn new technologies quickly and can comfortably talk about technical concepts and break them down in order to communicate with a wider audience.
  
  

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

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