Receptionist (225-825)

A receptionist serves as the first point of contact for visitors, clients, and employees within an organization. This role is crucial in establishing a positive first impression and ensuring the smooth operation of the office. The ideal candidate will possess excellent communication and interpersonal skills and will be adept at multitasking, while maintaining a friendly and professional demeanor. They will manage the front desk operations, which include greeting and directing visitors, handling inquiries, and sorting mail. Furthermore, the receptionist may support other administrative activities such as scheduling appointments, managing calendars, and assisting other office staff as needed. This is a key role within an organization, ensuring that communication flows seamlessly and operations are efficient.

Responsibilities

• Greet and welcome visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office locations.
• Answer, screen, and forward incoming phone calls promptly.
• Ensure reception area is tidy and presentable with all necessary stationery.
• Coordinate front-desk activities, including calls, reservations, and guest services.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Maintain office security by following safety procedures and controlling access via reception desk.
• Update calendars and schedule meetings and appointments as necessary.
• Perform other clerical receptionist duties such as filing and photocopying.
• Assist in the preparation of regularly scheduled reports and data entry tasks.
• Support other administrative staff with various tasks when required.

Requirements

• Proven work experience as a receptionist or in a similar role.
• Proficiency in Microsoft Office Suite or similar software applications.
• Professional attitude and appearance with an emphasis on customer service.
• Strong written and verbal communication skills are essential.
• Excellent organizational skills, with an ability to prioritize tasks effectively.
• Ability to be resourceful and proactive when issues arise is crucial.
• Multitasking and time-management skills, with the ability to prioritize tasks.