Site Leader

Date Posted:

2025-10-10

Country:

United Arab Emirates

Location:

Goodrich Customer Services Inc., Rd 36-RM, Plot-S50604, PO Box 17698, Jebel Ali Free Trade Zone (South), Dubai, UAE

Position Role Type:

Unspecified

Job Responsibilities:

• Lead, direct, and oversee all Dubai Maintenance, Repair & Overhaul (MRO) operations and processes, with full P&L accountability.
• Role model RTX leadership values and behaviors, setting the standard for safety, trust, respect, accountability, collaboration, innovation, and performance.
• Serve as the Accountable Manager for the Dubai MRO site, with overall responsibility for people, quality, compliance, and performance across multiple business units (Interiors, Advanced Structures, and Power & Controls).
• Ensure all maintenance activities comply with Airworthiness Authorities’ standards; act as Accountable Manager with the GCAA, EASA, FAA, CAAS, and other regulatory bodies, maintaining an audit-ready, fully compliant environment at all times.
• Develop and manage the site’s annual service center budget, including labour and material costs, ensuring delivery of financial objectives and margin targets.
• Drive safety, quality, delivery, and performance to consistently meet or exceed customer expectations for on-time delivery and delivered quality.
• Deliver on annual Interiors Goal Alignment and continuous improvement targets.
• Execute short- and medium-term strategies, including cost reduction and operational efficiency initiatives, to ensure long-term profitability and competitiveness.
• Provide direction and oversight to the site leadership team, fostering collaboration, communication, and accountability in pursuit of business objectives.
• Ensure the site is staffed with strong talent and that succession and development plans are in place for all key roles.
• Partner with cross-functional teams to ensure effective execution of contractual and company-funded commitments, delivering a world-class customer experience.
• Ensure compliance with EH&S policies, regulatory requirements, and RTX standards; actively support initiatives to maintain a safe, hazard-free workplace.
• Uphold RTX’s Code of Ethics, promoting open communication and compliance with all business practices, regulations, and Global Trade requirements.
• Champion a culture of continuous improvement by applying the RTX CORE operating system and actively leading improvement initiatives.
• Perform other duties as assigned.
  
  

• Bachelor’s degree with a minimum of 10 years of management experience, including at least 5 years in senior leadership role(s).
• Ability to role model and apply RTX leadership values & behaviors.
• Deep understanding of Lean principles, continuous improvement, and disciplined operational execution.
• Strong English communication skills with executive presence, with the ability to influence and engage with internal and external stakeholders.
• Exceptional attention to detail with strong quality control discipline.
• Strong conflict resolution and mediation skills.
• Ability to perform effectively under pressure while establishing and executing disciplined processes and systems.
• Proven experience as a Site Leader or General Manager, leading multicultural, cross-functional teams.
• Expertise in vision setting, strategic agility, and business/financial acumen.
• Understanding of accounting principles as they apply to budget and cost management.
• Proven ability to deliver operational and financial results through strategic leadership and continuous improvement.
• Demonstrated capability in complex problem solving and analytical thinking.
• Experience in developing leaders and high-performing teams.
• Familiarity with GCAA, EASA, and FAA regulations; experience engaging with regulatory authorities preferred.
• Extensive aerospace industry experience within a Maintenance, Repair & Overhaul (MRO) environment.
  
  

• MBA or equivalent advanced degree.