WAM Client Services Technical Consultant-Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

JD - Client Services Technical Consultant – Senior

Functional scope:

• Order management,
• Portfolio management
• System Performance & reporting
• IT & Availability topics
• Reporting & interfacing, batch & job
  
  

Experience:

• Experience within the Asset Management industry or within FinTech supporting Asset Managers
• Good appreciation of general IT processes and best practices.
• Familiarity with support and documentation tools such as Jira and Confluence would be beneficial.
• Knowledge of Investment value chain, Front-to-Back Office processes
  
  

Skills required:

• Customer focus:
• Ability to understand customer needs, develop strong relationships and deliver high quality, personalized service.
• Willingness to go beyond expectations to solve problems and deliver an exceptional customer experience –
• Excellent communication and presentation skills: Ability to communicate clearly and persuasively, both in writing and orally, with customers at different hierarchical levels and internal teams.
• Excellent analytical and problem-solving skills.
• Ability to effectively manage multiple customer requests, prioritize and meet deadlines
  
  

Languages:

Excellent English language skills is required, knowledge of French would be a considerable plus

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Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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