Senior Account Manager

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• As a Account Manager at Monks, you will pitch, plot and execute phenomenal projects.
• You will farm and groom our client relationships, always finding opportunities for growth.
• With your integrated expertise, you understand how to lead, guide, and execute with best practices on any various types of projects thrown your way.
• You are the primary champion of the client industry landscape; possessing deep understanding of the client’s ecosystem
• You work at the intersection of cutting edge digital technologies, production, and operations to grow a prolific partnership. You support the sales process and the operational decision making.
• You’re a project’s pace and peacemaker.
• You set up and pitch for new projects by responding to briefs and RFPs, and together with our in-house teams, you help to shape these projects into a joint success.
• Your role is to bring all of our in-house talents together, integrating activities between different disciplines to make sure great work is done between
• Monks monasteries around the world.
• Next to projects, you will be working directly with digital strategists, producers, and our global management team to make sure Monks stays on the roadmap to success.
• You are responsible for scoping and quoting key projects. You help to establish what gets done and when, making sure projects are on time and on budget.
• If all of this doesn’t excite you enough already, you also have the honor of compiling monthly reports on sales, expenses and forecasts. $-)
  
  
  

Requirements

• You have a proven track record in account management, pitching, and fostering client relationships. You can point to examples where you have grown an account.
• You need to boast at least 5+ years of experience in account management, where you successfully worked across teams, time zones and technologies.
• You have a strong understanding of the digital landscape; ecosystem, its drivers.
• You have experience and expertise in leading a variety of projects including digital, film, experiential, and everything in between. Please highlight your variety of work experience in your resume or work samples.
• You have a strong philosophy around how you manage, lead, and mentor your team.
• You are experienced doing business with top clients, who will seek your take, expertise and leadership in driving towards their business goals.
• Experience working with big tech companies is a huge plus.
• You have a proven track record of growing a business, by constantly finding ways to oil and feed the machine.
• Leading the execution of integrated projects between our international offices while managing a team of strategists, producers etc. is no easy task and requires someone with excellent planning and communication skills, being experienced with management tools.
• You overcome, oversee and conquer, and instead of freaking out, you are freaking good with handling stressful situations that are part of the job.
• You have an executional mindset, are comfortable working in the trenches, and also inspiring and leading others.
• Post graduation (MBA) in the field of marketing is preferred.
  
  
  

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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