F&B Assistant (225-720)

The Food and Beverage (F&B) Assistant is pivotal in ensuring exceptional dining experiences for all patrons. This role demands a person adept in managing various facets of the F&B department, from helping with food preparation to providing top-notch customer service. The F&B Assistant must work effectively within a team to maintain the high standards of food safety and adhere to hygiene protocols strictly. Engaging with guests to ensure satisfaction and swiftly addressing their needs is key. Excellent organizational and multitasking abilities are crucial, as the role often involves supporting different areas, including the kitchen and dining areas, ensuring smooth service operations.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Ensure that all service areas are clean, well-maintained, and organized.
• Provide exceptional customer service, addressing any guest inquiries promptly.
• Maintain adherence to all food safety and sanitation standards diligently.
• Support the team by restocking supplies and inventory as required.
• Help in setting up and clearing dining areas, ensuring a tidy environment.
• Work collaboratively with kitchen and service staff to ensure efficient operations.
• Assist in monitoring portion sizes and wastage to control food costs.
• Prepare tables by setting up linens, silverware, and glasses neatly.
• Take accurate food and drink orders using an effective communication style.
• Resolve any service issues or guest complaints with a positive attitude.
• Stay updated on menu offerings, including daily specials and new items.

Requirements

• Previous experience in a similar role within the hospitality industry is preferred.
• Strong understanding of food safety and hygiene practices is essential.
• Excellent communication skills, both verbal and written, are required.
• Ability to multitask, prioritize tasks, and handle a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays, is necessary.
• Professional appearance and cooperative attitude required for guest interactions.
• Basic math skills are needed for handling cash and processing payments accurately.