Product Operations Manager

At a Glance: The Story Behind AMINA

Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry providing a seamless, secure and easy-to-use bridge between digital and traditional assets. As a smart bank AMINA Bank offers a fully universal suite of regulated banking services in the emerging digital economy. In August 2019, AMINA Bank received a Swiss banking and securities dealer license – the first time a reputed, regulatory authority such as FINMA has granted a licence to a financial services provider with a core capability in digital assets. The broad, vertically integrated spectrum of services combined with the highest security standards, make AMINA Bank’s value proposition unique. CVVC Global Report and CB Insights names AMINA Bank as Top 50 Companies within the blockchain ecosystem.

AMINA India is a wholly owned subsidiary of AMINA Bank AG, a FINMA licensed Swiss Bank focused on cryptocurrencies and digital assets. AMINA provides custody, trading, credit and investment products on cryptocurrencies and digital assets to institutional and professional investors. AMINA Bank is Headquartered in Zug, with presence in Mumbai, Abu Dhabi, Hong Kong and Singapore.

AMINA India acts as a virtual extension of the bank supporting activities spanning digital assets research, investment solutions, trading & liquidity management, risk management and more recently mid/back-office and IT operations.

Your Mission (Should You Choose to Accept It)

We are looking for a highly organized, detail-oriented, and data-driven Product Operations Manager to join our growing Product team. This role bridges the gap between product management, product design, marketing, engineering, legal, compliance, risk, operations and sales teams to ensure operational excellence in launching and scaling products for the bank. Youll play a critical role in driving the efficiency, scalability, and reliability of our product infrastructure.

Your AMINA To-Do List

• Operational Excellence: Design and maintain scalable processes and tools to streamline product delivery and lifecycle management.
• Cross-functional Coordination: Act as the operational glue between Product, Design, Marketing, Engineering, Legal, Risk, Compliance, Operations and Sales functions. Ensure stakeholders are aligned on product goals, timelines, and updates.
• Go-to-Market Readiness: Support product launches through planning, internal and external documentation, go to market strategies and internal enablement.
• Process Optimization: Identify inefficiencies in product-related workflows and implement automation. Streamline product development workflows (e.g., sprint planning, release management). Standardize tools and processes used by Product team.
• Data & Metrics: Define, track, and report on product health metrics, usage analytics, and operational KPIs. Create dashboards and reports to help Product Managers make data-driven decisions.
• Regulatory Coordination: Work with Legal and Compliance to ensure all operational processes meet AML, KYC, and FINMA regulatory standards.
• Vendor Management: Oversee onboarding and integration of third-party services and tools.
• Training & Onboarding: Support onboarding of new Product team members. Create documentation and best practices for product processes.
  
  

• University Degree (Bachelor or Masters degree).
• 3–6 years of experience in Product Operations, Program Management, or similar roles in fintech, crypto, or banking.
• Technical background or familiarity with APIs and blockchain infrastructure.
• Strong understanding of product development life cycles and agile methodologies. Proficiency with tools like DevOps, Jira, ProductBoard, Microsoft Office Suite including Excel, Word, PowerPoint, PowerBI
• Strong analytical skills, with the ability to use data and insights to inform product decisions and drive results.
• Excellent communication, documentation, and stakeholder management skills.
• Experience working with cross-functional teams with little hierarchy and managing complex projects with multiple stakeholders.
• Ability to motivate and inspire teams to achieve goals and deliver high-quality products on time and within budget.
• Ability to operate autonomously in a fast-paced, ambiguous environment.
• Experience in crypto, blockchain, or digital asset ecosystems.