AGM - Tool Based Optimization

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Were proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VILs goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM – Tool Based Optimisation

Job Level/ Designation

M2

Function / Department

Technology/Quality

Location

Indore

Job Purpose

• This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.
  
  
  

• Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide technical analysis and support to circle zonal team in all aspects of RAN network.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
• Network heath check to ensure consistent performance – drive SA alarms/parameter audit.
• Supports new trail/feature/technology to achieve smoothly improve experience by driving Performance monitoring
• Implementation and acceptance testing of new node/features in co-ordination with partners, Central Quality & SNOC Team.
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc
• Ensuring team development and synergy to deliver high performance culture and safety
• Deriving insights from Customer complaints analysis and recommend corrective actions.
• Use of available tool to derive indepth analysis of customer issue and map with technical parameter and optimize the network for best customer experience.
  
  
  

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE) for Nokia and E// Vendors
• Excellent domain knowledge and on- field optimization experience
• Hands on experience with tools like Arieso, TEMS, NEMO, Atoll, TEOCO, Anritsu , MUSA and crowd based analytic tools etc
• Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
• Should be able to analyze the key issue with depth trouble shooting and 3GPP standard mapping.
• Person should have knowledge on volte and 4G optimization of large network and basic IP network knowledge.
• People management capability, very good cross functional co-ordination.
• Experience with Optimization and Multiband tuning with specific LTE equipment of Nokia – MUST HAVE HANDS ON LTE OPTIMIZATION EXPERIENCE AND BE FAMILIAR WITH VENDOR PARAMETERS
• Define LTE parameter settings including multi-band load balancing, traffic management, ANR, SON, and LTE Scheduler values, with particular focus on LTE Traffic management across multiple LTE bands
• Analyze data to understand and identify impact of parameter and software feature changes to determine optimal network configurations