Responsible for wing-to-wing execution of technical projects to deliver high quality outcomes to internal and/or external customers. Partners with functional owner to define requirements. Works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality. Ensures project management practices are followed and improved as needed.
Job Description
Roles and Responsibilities
In This Role, You Will
Collaborate with business and functional partners and technology leadership in specifying requirements
Drive technology discussion and strategy in line with business needs
Define execution plan and approach based on project scope, expected timeline and available budget/resources
Facilitate convergence of functional and technical knowledge
Work with technical team often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan
Cooperate with and manage external vendors as required
Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
Manage project risks, scope changes and other non-standard events throughout the life of the project
Manage stakeholder communication and progress reporting
Ensure quality of deliverables is verified and matching stakeholder expectations
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
Education Qualification
For Roles Outside USA
Bachelors Degree in with minimum 8 years of experience.
Desired Characteristics
Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
Experience working with others on a global basis
Applies knowledge to coach and mentor others
Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives
Strong analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
PMP, ScrumMaster or related Project Management certifications
Note
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
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